Client Operations & Scheduling Coordinator — Remote & Flexible Hours

Made Tech; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Made Tech is seeking a Client Operations and Scheduling Coordinator in London to manage demand, data accuracy and scheduling workflows. You will coordinate weekly timesheets, close periods, and ensure high-quality CRM and scheduling data across systems.

The role sits at the intersection of supply and demand, collaborating with scheduling managers to build teams and ensure accurate project setups and contractor onboarding. A strong data mindset and communication skills are essential.

Qualifications

• Detail-oriented with high accuracy in data and timesheets.
• Operational mindset with focus on closing tasks and deadlines.
• Ability to multitask and reprioritize in a fast-paced environment.
• Strong communication skills across roles and senior stakeholders.
• Comfort working in data-heavy systems and system configuration.
• Proactive in identifying and implementing efficiency improvements.
• Commercial awareness of how role drives business performance.
• Driven to deliver impactful outcomes.

Responsibilities

• Scheduling support: help build teams based on capacity, skills and experience.
• Project setup: set up projects in scheduling software with allocations, rates and budgets.
• Timesheets: run weekly cycle, drive submissions and approvals, chase outstanding items.
• Period close: manage weekly/monthly close, reconcile with commercial/delivery input, surface exceptions.
• Compliance: support internal audits and respond to auditors.
• IR35 assessments: compile evidence and draft contractor status assessments.
• Contractor onboarding: run onboarding sessions and support onboarding partners.
• Data integrity: maintain high-quality data in Kimble and Salesforce.
• User support: act as first point of contact for system queries and permissions.
• System configuration: propose and implement automation improvements.

Skills

Detail-oriented

Operational mindset

Multitasker

Strong communicator

Systems-comfortable

Process improver

Commercially aware

Drive to deliver

Tools

Salesforce

Kantata/Kimble

Job description

Made Tech is seeking a Client Operations and Scheduling Coordinator in London to manage demand, data accuracy and scheduling workflows. You will coordinate weekly timesheets, close periods, and ensure high-quality CRM and scheduling data across systems.

The role sits at the intersection of supply and demand, collaborating with scheduling managers to build teams and ensure accurate project setups and contractor onboarding. A strong data mindset and communication skills are essential.