Client Operations & Scheduling Specialist

Made Tech Limited

Greater London

Hybrid

GBP 32,000 - 52,000

Full time

9 days ago

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Benefits offered by this job

Paid counselling

Flexible benefits platform

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Job summary

Made Tech is hiring a Client Operations and Scheduling Coordinator in Greater London to manage client demand, scheduling, and data integrity across systems. You will run weekly timesheets, coordinate project setups, and support contractor onboarding while collaborating with scheduling managers and delivery teams.

The role emphasizes data accuracy, stakeholder communication, and process improvements in a fast-paced, professional services environment.

Qualifications

Detail-oriented with a focus on data accuracy and timesheets.
Operational mindset with ability to close tasks and meet deadlines weekly.
Able to juggle multiple tasks in a fast-paced environment.
Strong communication across senior stakeholders and teams.
Comfortable using data-heavy systems and exploring configurations.
Proactive in improving processes and measuring impact.
Commercial awareness of how role drives business performance.

Responsibilities

Scheduling coordination: support demand triage and build teams by capacity, skills and experience.
Project setup: configure projects with allocations, rates and budgets.
Timesheets: manage weekly cycle, chase submissions, ensure invoicing readiness.
Period close: reconcile weekly/monthly close with other teams, surface exceptions.
IR35 and contractor management: assist assessments and onboarding.
Data integrity: maintain data in Kimble (Kantata) and Salesforce, manage calendars and assignments.
User support: be point of contact for system queries and permissions.
System configuration: propose and implement improvements.