Client Operations Administrator — CRM & Data Expert

Travail Employment Group; Newark on Trent; On-site; GBP 27,000; Full time

Job summary

A global client company in Newark on Trent is seeking a full-time Administrator to manage client support inquiries and loading rates. You will be crucial in maintaining excellent communication with internal teams and external partners. Ideal candidates will possess a clear telephone manner, and intermediate IT skills, particularly with Excel, and must be adept at accurate data entry. This position offers a friendly office environment and comprehensive benefits including 28 days annual leave, health insurance, and more.

Benefits

28 days annual leave (including Bank Holidays)

Subsidised café

Day off for birthday & Christmas shopping

Critical Illness cover

Life Insurance

Health Insurance

Free on-site parking

Casual friendly office

Qualifications

• Experience in managing support inquiries and handling client calls.
• Ability to maintain accurate CRM records and manage project work.
• Competence in data exporting and using VLOOKUPs.

Responsibilities

• Answer client calls and manage inquiries effectively.
• Handle support via ticketing systems and maintain CRM data.
• Liaise with third-party service providers to ensure seamless operations.

Skills

Clear and confident telephone manner

Intermediate IT skills

Excel proficiency

Accurate data entry

Job description

A global client company in Newark on Trent is seeking a full-time Administrator to manage client support inquiries and loading rates. You will be crucial in maintaining excellent communication with internal teams and external partners. Ideal candidates will possess a clear telephone manner, and intermediate IT skills, particularly with Excel, and must be adept at accurate data entry. This position offers a friendly office environment and comprehensive benefits including 28 days annual leave, health insurance, and more.