Client Manager, Watches & Jewellery

Hearst Communications, Inc.; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading media company in Greater London seeks a Client Manager for Watches & Jewellery to enhance luxury client relationships and drive revenue growth. Applicants should have a minimum of seven years of media sales experience, strong strategic capabilities, and a comprehensive understanding of the luxury sector. The role involves close collaboration with teams to ensure the successful execution of client strategies. A hybrid working model is offered along with various employee benefits.

Benefits

Generous Workplace Pension

Mental health support

Discounted gym memberships

Charity Day

Qualifications

• At least seven years' media sales experience from a media owner or agency background.
• Proven experience managing, growing, and retaining accounts.
• Strong ability to build compelling narratives and align solutions with goals.

Responsibilities

• Own and deepen relationships with strategic clients.
• Drive new business development, converting opportunities.
• Lead international client engagement for revenue growth.

Skills

Senior client leadership

Media knowledge

Global market knowledge

Data-led decision making

Negotiation skills

Tools

Salesforce

PowerPoint

Excel

Job description

We’re the UK’s leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, ELLE, Harper’s Bazaar and Country Living. We’ve created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We’ll always try to develop and improve, we trust each other to do our best, and we have fun as we build on our heritage to make history.

About The Role...

As Client Manager, Watches & Jewellery at Hearst UK, you will work closely with the Client Partner to lead and grow a portfolio of luxury watch and jewellery clients, driving revenue growth, senior client relationships and long‑term value. Bringing at least seven years’ media sales experience from a media owner or agency background, you will apply strong global expertise to shape account strategy and deliver against complex UK and international briefs. Working in close partnership with the Client Partner and internal teams, you will ensure outstanding client service, effective coordination across markets and consistent, high‑quality delivery.

Main Duties...

Own and deepen relationships with Hearst UK’s most strategic Watches & Jewellery clients, identifying opportunities for growth, expansion and long‑term partnership.

Drive new business development across a defined list of priority and development clients, proactively identifying and converting opportunities to expand the client portfolio.

Build direct, senior client relationships, reducing reliance on agency intermediaries and establishing trusted, collaborative partnerships that drive loyalty and results.

Accelerate revenue growth through upsell and cross‑sell opportunities, aligning Hearst solutions to client needs and delivering compelling value propositions.

Lead international client engagement applying strong global market knowledge to ensure holistic, multi‑market strategies that unlock incremental revenue.

Identify and activate global opportunities across selected accounts, driving high‑impact multi‑market partnerships in collaboration with international teams.

Act as the strategic connector between clients and global operations teams, ensuring best‑in‑class responses, seamless execution and consistent delivery.

What We Are Looking For...

Previous experience or knowledge of the Luxury sector would be highly desirable

Comprehensive media knowledge across traditional and digital & social channels, with the ability to develop integrated, cross‑media strategies that deliver against client objectives.

Senior client and stakeholder leadership, with proven experience managing, growing and retaining accounts while collaborating effectively with internal and external partners.

Strong strategic and commercial capability, including the ability to build compelling narratives, negotiate confidently and align solutions to client and business goals.

Data‑led decision making, using insights and audience intelligence to shape strategy, optimise performance and drive measurable outcomes.

Operational excellence and adaptability, demonstrating strong organisation, attention to detail, conflict management skills and the ability to manage multiple priorities in a fast‑paced environment.

Technical and industry fluency, with proficiency across tools such as PowerPoint, Excel, Salesforce, TGI, Ad Intel, Ipsos Iris and the ability to leverage professional networks to create value.

Benefits

• Hearst Exclusives - Only for You!
• Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes, you could be trying the next big thing in beauty, food & drink.
• Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank!

Inclusion, Health & Wellbeing: Feel Your Best

• Stay healthy with Specsavers eye care, a company‑funded Health Cash Plan, and access to mental health support.
• Get active and stress‑free with discounted gym memberships and the Cycle to Work scheme.
• Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it.
• Take time to give back with a Charity Day and access wellbeing resources whenever you need them.
• Join one of our Hearst ERG Groups.

Financial Wellness - Boost Your Budget

• Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting.
• Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs.
• Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app

Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in – one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we’re working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.

Job Info

• Job Identification 2025641
• Posting Date 12/18/2025, 03:58 PM
• Job Schedule Full time
• Locations 30 Panton Street, LONDON, LONDON, SW1Y 4AJ, GB (Hybrid)