Client Manager - Real Estate

LGBT Great; London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled Client Manager in Real Estate Insurance to enhance client experiences through expert advisory services. In this dynamic hybrid role, you will manage client relationships, provide technical support, and collaborate with a diverse team to deliver innovative solutions. This position allows for flexibility in working arrangements, fostering a supportive environment that values well-being and work/life balance. If you are passionate about client success and have a strong background in real estate, this opportunity offers a chance to make a significant impact while working in an inclusive and empowering workplace.

Benefits

Global Wellbeing Days

Comprehensive benefits package

Flexible working arrangements

Support for work/life balance

Qualifications

• Experience in Real Estate Insurance with strong technical knowledge.
• Ability to manage client relationships and provide technical advice.

Responsibilities

• Manage client relationships and deliver value-added solutions.
• Provide technical advice on risk transfer and policy coverage.
• Develop growth opportunities through existing and prospective clients.

Skills

Commercial understanding of business and the Insurance market

Delegation skills

Real Estate or Property Owners experience

Strong technical knowledge in insurance

Negotiating skills

Interpersonal skills

Adaptability

Proficient in Microsoft Office

Tools

Microsoft Office

Job description

Client Manager – Real Estate

Are you an experienced Real Estate Insurance professional who is keen to deliver winning client experiences using a deep understanding of client needs to deliver outstanding solutions?

Are you comfortable handling a client allocation including those with multi-national portfolios where you will act in an advisory capacity for all technical enquiries, whilst supporting the Client Directors in the strategic and financial management of our client relationships?

If so, then we'd love to hear from you in connection with this brand-new role.

This is a hybrid role with the flexibility to work both virtually and from our London office.

Aon is in the business of better decisions.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

In this wide and varied role some of your key responsibilities will include:

• Manage wider Aon collaborators to ensure added value solutions are delivered to improve client experience
• Provide experience based technical advice and support on a range of matters including risk transfer, policy coverage and lender requirements
• Oversee broking and carrier marketing to ensure the best outcome for clients
• Adjust client service plans in line with client feedback
• Develop growth opportunities through existing and prospective client base
• Build and maintain strong working relationships with insurance market and underwriters
• Proactively approach training and development to grow knowledge and ability to deliver excellence in client service
• Lead by example, inspiring, encouraging and personally supporting account handlers in their career development.

Skills and experience that will lead to success

• Commercial understanding of business and the Insurance market
• Delegation skills
• Substantial Real Estate or Property Owners experience
• Strong technical knowledge in all major and ancillary classes
• Good negotiating, listening and interpersonal skills
• Adaptable, focussed and self-disciplined
• Proficient in use of Microsoft Office and IT systems

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard.