Client Manager

Interserve Healthcare; England; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

22 days holiday (increasing to 25) + a

Occupational Maternity Pay & Adoption

Occupational Paternity Pay

Death in Service Payment

Occupational Sick Pay

Job summary

Advantage Healthcare is seeking a Client Manager to develop care packages and oversee caseloads, including budgeting and KPI delivery. You will interact with clients and care teams to ensure service quality and compliance, including field-based elements and travel as required.

You must be a driver with your own vehicle, and possess experience in community health and social care leadership. The role requires commitment to high standards and stakeholder engagement.

Qualifications

• Efficient, organised and experienced care professional.
• Experience in managing a remote team in health and social care.
• Ability to build strong relationships with clients and care workers.

Responsibilities

• Develop a portfolio of care packages that promote person-centred care.
• Forecast and manage budgets and financial KPIs for the caseload.
• Maintain direct contact with clients and care staff to ensure high-quality care.

Skills

Care professional

Driver

Remote team management

Job description

Company Description

Client Manager - Permanent / Full Time

Salary £29,201

Full UK Driver's licence and own transport is required

Willingness to travel (if required)

Unfortunately we do not offer sponsorship

What we offer

We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as a Client Manager at Advantage Healthcare every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients lives and your career.

Job Description

What you’ll do

As a Client Manager, you will be responsible for developing a portfolio of care packages that promote person centred care and a safeguard approach. You will take ownership of the case loads contributing to the forecasting and delivery of budgets and financial KPI’s. You will have direct and regular contact with our clients along with their care staff to effectively review and establish that the quality of care is to a high and expected standard.

What you’ll get

We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You’ll have the support to develop your career, either within your region or the wider CCH Group. We’ll also empower you to feel proud of the impactful and meaningful work that you do.

We’ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more.

We will also offer you:

• 22 Days Holiday (increasing to 25 days after 3 year’s service) plus bank holidays
• Occupational Maternity Pay & Adoption Pay
• Occupational Paternity Pay*
• Death in Service Payment*
• Occupational Sick Pay

*subject to terms and conditions and qualifying period

Qualifications

What you need

You will need to be an efficient, organised and experienced care professional who is passionate about providing the best in community care, thrive on managing a remote team within a health and social care environment and take pride in building relationships with your clients and care workers.

Due to the field based elements of the role you must be a driver with your own vehicle.