Corporate Receptionist

Mitie; Southampton; In loco; GBP 20.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

SIA licence training

Career progression

Professional environment

Descrizione del lavoro

Mitie is seeking a Corporate Receptionist in Southampton to be the face of a prestigious workplace. You will welcome visitors, manage registrations and passes, and help deliver a seamless visitor journey.

The role combines warm hospitality with professional business ambience, supporting meetings, events and daily operations. You will need excellent communication and presentation, the ability to handle multiple priorities, and a proactive, service-driven mindset.

Competenze

• Experience in reception, hospitality or customer-facing roles.
• Excellent communication and interpersonal skills.
• Professional presentation with attention to detail.
• Proactive, positive and solution-focused mindset.
• Strong organisational skills and ability to multitask.
• Good working knowledge of Microsoft Outlook, Teams and Word.
• SIA licence preferred; training and support provided for the right candidate.

Mansioni

• Provide a warm, professional welcome to visitors, colleagues and contractors.
• Manage visitor registrations, access passes and check-in/check-out.
• Create positive first impressions and ensure a seamless visitor experience.
• Support meeting room operations, events and visitor journeys.
• Respond to workplace queries and deliver excellent customer service.
• Maintain reception, meeting rooms and communal spaces to high standards.
• Support health, safety, security and emergency procedures.
• Act as an ambassador for the workplace with a hospitality-led approach.
• Collaborate with workplace, facilities and guest services teams to ensure seamless service.

Conoscenze

Reception

Customer service

Hospitality

Communication

Strumenti

MS Outlook

Microsoft Teams

Word

Descrizione del lavoro

Join Our TeamAre you passionate about delivering exceptional customer service and creating memorable experiences?

We are looking for a enthusiastic professional, personable, and service-driven Corporate Receptionist to be the face of a prestigious corporate workplace. Combining the warmth of five-star hospitality with the professionalism of a modern business environment, you will play a key role in creating a welcoming, engaging, and seamless experience for visitors, clients, and colleagues.

This is a dynamic, people-focused role where no two days are the same. You'll be highly visible within the workplace, building relationships, supporting workplace operations, and delivering outstanding service at every opportunity.

What You'll Be Doing

• Providing a warm and professional welcome to all visitors, colleagues, and contractors.
• Managing visitor registrations, access passes, and check-in/check-out processes.
• Creating exceptional first impressions and ensuring a seamless visitor experience.
• Supporting meeting room operations, workplace events, and visitor journeys.
• Responding to workplace queries and providing excellent customer service.
• Maintaining reception, meeting rooms, and communal spaces to the highest standards.
• Support health, safety, security and emergency procedures
• Acting as an ambassador for the workplace and delivering a hospitality-led experience every day.
• Build strong relationships with colleagues and visitors, delivering a "How Can I Help?" service approach
• Work collaboratively with workplace, facilities and guest services teams to ensure seamless service delivery

What We're Looking For

• Experience in reception, hospitality, customer service, retail or another customer-facing role.
• Excellent communication and interpersonal skills.
• Professional presentation with strong attention to detail.
• A proactive, positive, and solution-focused approach.
• Strong organisational skills and confidence managing multiple priorities.
• Good working knowledge of Microsoft Outlook, Teams, and Word.
• Experience using visitor management or room booking systems would be an advantage.
• An SIA licence is preferred, however full training and support to obtain an SIA licence will be provided for the right candidate.

What's in It for You?

• Competitive salary and benefits package.
• Comprehensive training and development opportunities.
• SIA licence training and support (where required).
• Career progression opportunities within Workplace Experience, Guest Services, Facilities Management, and Operations.
• The opportunity to work in a professional environment where service excellence is valued and recognised.