Host – Luxury Residential Development

Goldenkeys; City of Westminster; On-site; GBP 28,000 - 37,000; Full time

Benefits offered by this job

Christmas bonus

Job summary

Goldenkeys is seeking a Host for a luxury residential development in Central London to deliver warm, personalised service to residents and guests across an exclusive club and upscale amenities.

You will welcome guests, assist with enquiries and bookings for spa, pool and business suites, and ensure lounges and leisure spaces are maintained to the highest standards. Right to work in the UK is required.

Qualifications

• Experience in luxury hospitality or high-end guest-facing roles.
• Excellent communication and interpersonal skills.
• Positive attitude and attention to detail.

Responsibilities

• Welcoming residents and guests with a warm, professional and personalised approach.
• Assisting with enquiries, reservations and bookings for exclusive amenities (spa, pool, business suites).
• Ensuring lounges, club spaces and leisure facilities are presented to the highest standards.
• Anticipating residents' needs and responding with discretion and efficiency.
• Collaborating with concierge, valet and security teams to ensure a seamless experience.

Job description

If you enjoy meeting people, delivering exceptional customer service and creating memorable experiences in a luxury environment, this could be the ideal opportunity for you.

We're recruiting on behalf of an exceptional residential development in Central London, where outstanding service and attention to detail are at the heart of everything they do. They are now seeking a Host to join their team, providing a warm and personalised experience for residents and guests across the development's exclusive club and luxury amenities.

You’ll be wondering what's in it for you as the Host...

• £32,500 per annum plus Christmas bonus
• 4 on, 4 off shift pattern (first 2 days, 7am to 7pm & second 2 days, 9am to 9pm)
• One-hour break each shift
• The opportunity to build a long-term career within luxury hospitality and residential services

Responsibilities as the Host...

• Welcoming residents and guests, ensuring a warm, professional and personalised experience
• Assisting with enquiries, reservations and bookings for exclusive amenities, including the spa, pool and business suites
• Ensuring lounges, club spaces and leisure facilities are beautifully presented and maintained to the highest standards
• Anticipating residents’ needs and responding to requests with efficiency, warmth and discretion
• Working closely with concierge, valet and security teams to ensure a seamless experience for residents and their guests
• Assisting with the preparation of club spaces, monitoring supplies and ensuring facilities are ready for residents to enjoy

We're looking for someone with a positive attitude, excellent communication skills and a genuine passion for delivering exceptional service. This role would suit someone from a luxury hotel, private members' club, restaurant, airline or other high-end guest-facing background who enjoys being hands-on and creating memorable experiences. You'll be confident engaging with residents, attentive to the smallest details and comfortable working across a variety of luxury spaces.

PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.