Client-Facing Maintenance Works Coordinator

Norse Group LTD; Norwich; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Company Pension Scheme

Company Sickness Scheme

Job summary

Norse Group is seeking a Works Coordinator at its Head Office in Norwich to provide administrative, planning and support services to an in-house team of Maintenance Engineers and subcontractors for a new private retail client. You will also manage the full works order lifecycle and coordinate with internal teams and external contractors.

The successful candidate will respond to work requests, raise purchase orders, track progress and ensure timely delivery of reactive and PPM work, on a

Qualifications

• Experience in a customer-facing role.
• Proficient in Microsoft Office (Word, Excel, Outlook) and information databases.
• Ability to multi-task and meet deadlines.
• Excellent written and verbal communication skills.
• Experience in Building Maintenance Provision.

Responsibilities

• Respond to work requests and allocate work to internal or external providers.
• Raise purchase orders and receipting related invoices.
• Monitor work requests and maintain accurate system information.
• Manage full works order lifecycle for reactive and PPM work.
• Provide financial information for client invoicing.

Skills

Customer facing

Microsoft Office

Multi-tasking

Communication skills

Building maintenance experience

Job description

Norse Group is seeking a Works Coordinator at its Head Office in Norwich to provide administrative, planning and support services to an in-house team of Maintenance Engineers and subcontractors for a new private retail client. You will also manage the full works order lifecycle and coordinate with internal teams and external contractors.

The successful candidate will respond to work requests, raise purchase orders, track progress and ensure timely delivery of reactive and PPM work, on a