Works Coordinator - Norwich

Norse Group LTD; Norwich; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Company Pension Scheme

Company Sickness Scheme

Job summary

Norse Group is seeking a Works Coordinator at its Head Office in Norwich to provide administrative, planning and support services to an in-house team of Maintenance Engineers and subcontractors for a new private retail client. You will also manage the full works order lifecycle and coordinate with internal teams and external contractors.

The successful candidate will respond to work requests, raise purchase orders, track progress and ensure timely delivery of reactive and PPM work, on a

Qualifications

• Experience in a customer-facing role.
• Proficient in Microsoft Office (Word, Excel, Outlook) and information databases.
• Ability to multi-task and meet deadlines.
• Excellent written and verbal communication skills.
• Experience in Building Maintenance Provision.

Responsibilities

• Respond to work requests and allocate work to internal or external providers.
• Raise purchase orders and receipting related invoices.
• Monitor work requests and maintain accurate system information.
• Manage full works order lifecycle for reactive and PPM work.
• Provide financial information for client invoicing.

Skills

Customer facing

Microsoft Office

Multi-tasking

Communication skills

Building maintenance experience

Job description

Works Coordinator required at Norse Head Office in Norwich

Norwich, Norfolk – NR6 6EQ

Up to £29,103.46 per annum, DOE

Monday to Friday, 8am to 4:30pm

Norse Group are a lead facilities management services provider built on a foundation of joint ventures with Local Government partners. We currently have an exciting new opportunity for a Works Coordinator to join our team at our Head Office in Norwich on a full-time basis.

Role Responsibilities

As one of our Works Coordinators, your role is to provide administrative, planning and support services to an in-house team of Maintenance Engineers and Sub-Contractor for a new private retail client. You will also be responsible for:

• Responding to work requests, allocating work to the internal maintenance providers, external contractors, or other Norse teams in a timely manner.
• Raising purchase orders for materials and external contractors, receipting related invoices.
• Monitoring work requests to ensure satisfactory conclusion and ensuring system information is accurate and current.
• Delivery of the full works order lifecycle for reactive & PPM work for internal and external contractors, ensuring work is effectively allocated, delivered and closed correctly within agreed timelines.
• Providing administrative support in the processing the provision of the required financial information to colleagues for client invoicing.
• Purchasing materials and arranging delivery on correct dates to correct locations.
• Monitoring the tracking of client projects and PPM schedules and provide accurate progress updates to client.
• Assisting the management with the prioritisation of work across the client’s portfolio.

Our Successful Candidate

• Experience of working in a customer facing role
• Competent in use of Microsoft Office software (Word, Excel, Outlook etc.) and information databases
• Capable of multi-tasking and working to deadlines.
• Excellent communication skills both written and verbal.
• Previous experience in Building Maintenance Provision

Our Offer

• Competitive Salary
• 25 days annual leave + bank holidays
• Company Pension Scheme
• Company Sickness Scheme

An enhanced DBS check will be required for our successful candidate; payment will be met by the employer.

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.

We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the date you applied, please assume that your application has not been successful and will not be progressed to the next stage.