Client-Facing Business Support Specialist (Hybrid)

WTW group; Greater London; Presencial; GBP 28.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days annual leave + 1 WTW day

Hybrid working options

Private healthcare

Descripción de la vacante

Willis Towers Watson in Leeds city centre is hiring an experienced business support administrator for a 12-month maternity cover. The role focuses on delivering high-quality client service, calendar management, travel arrangements and supporting billing processes.

You will work closely with consultants and client teams, maintain records, and help improve core administrative systems. The ideal candidate has strong organisational skills, excels in a client-facing environment and is proficient in

Formación

• Experience in a client facing administrative or professional support role.
• Strong organisational skills with the ability to prioritise and meet deadlines.
• Excellent written and verbal communication skills.
• Comfortable handling sensitive information and detail oriented.
• Proficient with Microsoft Office 365 including Word, Excel and PowerPoint.

Responsabilidades

• Provide high level administrative support to consultants and client teams.
• Manage calendars and meeting support, including venues, catering, AV/IT and note taking.
• Arrange travel and mailbox management with minimal intervention.
• Maintain client files and records in line with Records Management requirements.
• Support archiving and recall of physical files as needed.
• Set up and maintain SharePoint TCTO sites and client workspaces.
• Maintain engagement terms and upload contracts to the database.
• Produce client materials and presentations using company templates and branding.
• Support small to medium client projects and track actions.
• Assist billing process and WIP/AR follow-ups.

Conocimientos

Organisational skills

Communication skills

Interpersonal & teamwork

Attention to detail

Customer service orientation

Herramientas

Microsoft Office 365

Excel

SharePoint

Teams

Descripción del empleo

Willis Towers Watson in Leeds city centre is hiring an experienced business support administrator for a 12-month maternity cover. The role focuses on delivering high-quality client service, calendar management, travel arrangements and supporting billing processes.

You will work closely with consultants and client teams, maintain records, and help improve core administrative systems. The ideal candidate has strong organisational skills, excels in a client-facing environment and is proficient in