Benefits Administration & Data Analytics Specialist

WTW group; Reigate; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

Hybrid working

Private healthcare

Life insurance

Pension scheme

Share scheme

Cycle to work

Job summary

Willis Towers Watson in the United Kingdom is seeking a motivated administrator to join the growing benefits administration team. The role focuses on monthly payroll processing, data analysis in Excel, and handling weekly client HR data, while building strong client relationships.

Candidates with experience in benefits administration or data analysis will fit well. We offer hybrid working, 25 days leave, private healthcare and pension, plus a range of employee benefits and volunteering

Qualifications

• Demonstrates strong communication skills, both written and verbal.
• Advanced Excel skills are advantageous.
• GCSE maths and English at grade C or above.
• Able to work to a high level of accuracy.
• Good analytical and numerical reasoning skills.
• Good planning, time management and organisation with ability to meet deadlines.
• Able to work under pressure and meet targets.
• Able to learn quickly and manage own workload effectively.
• Experience in flexible benefits administration or financial services is advantageous.
• Demonstrate a can-do attitude and proactive problem solving.

Responsibilities

• Monthly payroll and provider processing.
• Data analysis in Excel using formulas and macros.
• Weekly processing of client HR data.
• Respond to client mailbox inquiries daily.
• Handle queries and requests using in-house system.
• Develop knowledge of clients’ flexible benefits schemes.
• Collaborate with colleagues.
• Ensure deadlines and SLAs for assigned clients are met.
• Participate in annual client renewal projects.
• Provide efficient, professional service to meet client and member needs and promote the WTW brand.

Skills

Communication skills

Numerical reasoning

Time management

Data analysis

Education

GCSE Maths & English (C or above)

Tools

Excel

Job description

Willis Towers Watson in the United Kingdom is seeking a motivated administrator to join the growing benefits administration team. The role focuses on monthly payroll processing, data analysis in Excel, and handling weekly client HR data, while building strong client relationships.

Candidates with experience in benefits administration or data analysis will fit well. We offer hybrid working, 25 days leave, private healthcare and pension, plus a range of employee benefits and volunteering