Client-Facing Business Administrator — Growth Path

Brandfixx Ltd.; Hull and East Yorkshire; On-site; GBP 28,000 - 33,000; Full time

Benefits offered by this job

Performance-based bonus

Career development and progression

Early finish every Friday

Corporate clothing supplied

Christmas and New Year shutdown

Your birthday off

Additional holiday entitlement forlong

A supportive, energetic and growing 팀

Opportunity to contribute to future |

Job summary

Brandfixx Ltd. is seeking a commercially focused Business Administrator to be an essential cog in our busy operation. This office-based role demands ownership, proactive problem solving and excellent customer-facing skills to support sales and production teams across the UK.

You will prepare quotes, take and manage orders by phone and email, build strong customer relationships and help drive overall customer satisfaction. A growing team environment offers clear progression opportunities.

Qualifications

• At least 2 years' experience in a similar customer facing administration or client-focused role.
• Confident and professional when speaking with customers on the telephone.
• Commercially aware and motivated by achieving results.
• Able to manage multiple priorities and stay organised.

Responsibilities

• Preparing and producing customer quotations.
• Following up quotations, opportunities and customer requirements.
• Taking and managing orders by telephone and email.
• Speaking confidently with customers and building strong, long-term working relationships.
• Handling customer enquiries, questions and complaints professionally.
• Liaising with external companies and suppliers to help ensure deliveries run smoothly.
• Supporting the administration of the production department.
• Sharing important customer feedback and commercial information with the wider team.
• Supporting the sales team with day-to-day operations and helping the team achieve its objectives.
• Taking ownership of your workload and prioritising the tasks that matter most.
• Looking for opportunities to improve the customer experience and the way we work.

Skills

Customer service

Communication

Organisation

Ownership

CRM proficiency

Tools

CRM software

Job description

Brandfixx Ltd. is seeking a commercially focused Business Administrator to be an essential cog in our busy operation. This office-based role demands ownership, proactive problem solving and excellent customer-facing skills to support sales and production teams across the UK.

You will prepare quotes, take and manage orders by phone and email, build strong customer relationships and help drive overall customer satisfaction. A growing team environment offers clear progression opportunities.