Client-Facing Sales Administrator

Prince Personnel; England; On-site; GBP 22,000 - 28,000; Full time

Job summary

Prince Personnel supports a manufacturing client as a Sales Administrator, handling customer enquiries and orders from first contact through to delivery. You will maintain relationships, understand requirements and provide timely quotations, coordinating with internal teams to ensure every order runs smoothly.

This role suits someone with experience in sales administration, account management or estimating who enjoys owning processes and delivering reliable service to customers.

Qualifications

• Experience in sales administration or sales support.
• Ability to handle quotations and orders with accuracy.
• Strong communication and coordination across departments.

Responsibilities

• Act as day-to-day contact for a portfolio of customers and provide excellent service.
• Handle enquiries, understand requirements and provide information and quotations.
• Manage customer journey from enquiry to order, production, shipment and delivery.
• Prepare and process orders with correct specifications, quantities and pricing.
• Coordinate with Sales, Production, Quality, Logistics and Finance to keep orders on track.
• Keep customers updated on progress, approvals and delivery timescales.
• Coordinate approvals, proofs and samples within agreed timescales.
• Identify and resolve customer queries, delays, discrepancies or quality issues.
• Arrange transport and shipments and prepare documentation.
• Assist with sales invoices and general commercial administration.

Skills

Sales Administration

Quotation Administration

Tools

ERP systems

MS Outlook

MS Excel

Job description

Prince Personnel supports a manufacturing client as a Sales Administrator, handling customer enquiries and orders from first contact through to delivery. You will maintain relationships, understand requirements and provide timely quotations, coordinating with internal teams to ensure every order runs smoothly.

This role suits someone with experience in sales administration, account management or estimating who enjoys owning processes and delivering reliable service to customers.