Client Experience Front Desk Coordinator

2i Recruit Ltd; Godalming; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Private healthcare

25 days holiday

Free car parking

5% pension contribution

4x salary death-in-service

Job summary

2i Recruit Ltd is assisting a professional, well-established business in Godalming seeking a friendly and highly organised Receptionist to deliver exceptional front-of-house support. You will welcome clients, manage sign-in, organise refreshments, answer calls, and handle general administration with a proactive, professional approach.

In this role you will maintain accurate records, handle enquiries, and contribute to a positive, efficient office environment while representing a professional

Qualifications

• Previous experience in a receptionist, front-of-house, customer service, or office administration role.
• Excellent verbal and written communication skills.
• Professional, polished, and confident manner.
• Strong telephone etiquette and customer service skills.
• Excellent organisational skills and attention to detail.
• Good working knowledge of Microsoft Office, including Outlook, Word, and Excel.
• Ability to multitask and prioritise workload effectively.
• Reliable, professional, and highly presentable.
• Experience working within a professional services or financial services environment.
• Experience using CRM or client management systems.
• Understanding of confidentiality and data protection requirements.

Responsibilities

• Welcome clients, visitors, and guests in a professional and friendly manner.
• Manage visitor sign-in procedures and notify relevant staff of arrivals.
• Prepare meeting rooms and refreshments for client meetings when required.
• Answer, screen, and direct inbound telephone calls efficiently and professionally.
• Handle general client and visitor enquiries both in person and via telephone and email.
• Assist with general office administration duties.
• Maintain and update company databases and records accurately.
• Generate and distribute standard correspondence when required.
• Help ensure the office environment remains professional, organised, and efficient.

Skills

Reception experience

Front-of-house

Customer service

Office administration

Microsoft Office

Tools

Microsoft Office

Job description

2i Recruit Ltd is assisting a professional, well-established business in Godalming seeking a friendly and highly organised Receptionist to deliver exceptional front-of-house support. You will welcome clients, manage sign-in, organise refreshments, answer calls, and handle general administration with a proactive, professional approach.

In this role you will maintain accurate records, handle enquiries, and contribute to a positive, efficient office environment while representing a professional