Receptionist

2i Recruit Ltd; Godalming; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Private healthcare

25 days holiday

Free car parking

5% pension contribution

4x salary death-in-service

Job summary

2i Recruit Ltd is assisting a professional, well-established business in Godalming seeking a friendly and highly organised Receptionist to deliver exceptional front-of-house support. You will welcome clients, manage sign-in, organise refreshments, answer calls, and handle general administration with a proactive, professional approach.

In this role you will maintain accurate records, handle enquiries, and contribute to a positive, efficient office environment while representing a professional

Qualifications

• Previous experience in a receptionist, front-of-house, customer service, or office administration role.
• Excellent verbal and written communication skills.
• Professional, polished, and confident manner.
• Strong telephone etiquette and customer service skills.
• Excellent organisational skills and attention to detail.
• Good working knowledge of Microsoft Office, including Outlook, Word, and Excel.
• Ability to multitask and prioritise workload effectively.
• Reliable, professional, and highly presentable.
• Experience working within a professional services or financial services environment.
• Experience using CRM or client management systems.
• Understanding of confidentiality and data protection requirements.

Responsibilities

• Welcome clients, visitors, and guests in a professional and friendly manner.
• Manage visitor sign-in procedures and notify relevant staff of arrivals.
• Prepare meeting rooms and refreshments for client meetings when required.
• Answer, screen, and direct inbound telephone calls efficiently and professionally.
• Handle general client and visitor enquiries both in person and via telephone and email.
• Assist with general office administration duties.
• Maintain and update company databases and records accurately.
• Generate and distribute standard correspondence when required.
• Help ensure the office environment remains professional, organised, and efficient.

Skills

Reception experience

Front-of-house

Customer service

Office administration

Microsoft Office

Tools

Microsoft Office

Job description

Our client is seeking a professional, personable, and highly organised Receptionist to join their established and growing business based in Godalming. This is an excellent opportunity for an individual who enjoys providing exceptional customer service and takes pride in creating a positive first impression.

Company Benefits:

• Competitive salary
• 25 days holiday (3 reserved for Christmas) plus flex time
• Free car parking
• 5% pension contribution through auto-enrolment pension scheme
• Private healthcare scheme
• 4x salary death-in-service benefit

Key Responsibilities:

• Welcome clients, visitors, and guests in a professional and friendly manner.
• Manage visitor sign-in procedures and notify relevant staff of arrivals.
• Prepare meeting rooms and refreshments for client meetings when required.
• Answer, screen, and direct inbound telephone calls efficiently and professionally.
• Handle general client and visitor enquiries both in person and via telephone and email.
• Assist with general office administration duties.
• Maintain and update company databases and records accurately.
• Generate and distribute standard correspondence when required.
• Help ensure the office environment remains professional, organised, and efficient.

Experience and Skills Requirements

• Previous experience in a receptionist, front-of-house, customer service, or office administration role.
• Excellent verbal and written communication skills.
• Professional, polished, and confident manner.
• Strong telephone etiquette and customer service skills.
• Excellent organisational skills and attention to detail.
• Good working knowledge of Microsoft Office, including Outlook, Word, and Excel.
• Ability to multitask and prioritise workload effectively.
• Reliable, professional, and highly presentable.
• Experience working within a professional services or financial services environment.
• Experience using CRM or client management systems.
• Understanding of confidentiality and data protection requirements.