Front Desk Receptionist

MBM Careers; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading administrative services provider in London seeks a Front of House professional to create a welcoming experience for guests and manage office operations. Responsibilities include assisting with check-ins, maintaining meeting room bookings, and ensuring a smooth reception area. The ideal candidate will have strong customer service skills, attention to detail, and experience with office software. This full-time role offers a dynamic environment with various tasks each day.

Qualifications

• Previous front of house experience is preferable, but not necessary.
• Experience providing administrative support in a similar role.
• Strong attention to detail with proficiency in office software.

Responsibilities

• Assist guests with signing in and signing NDA's where applicable.
• Manage the meeting room booking system for the building.
• Create a seamless and welcoming experience for everyone who visits.

Skills

Customer service

Attention to detail

Multi-tasking

Tools

Microsoft Word

Microsoft Excel

Mac OS

Job description

Base pay range

Direct message the job poster from MBM Careers

Key responsibilities

• Assisting guests with signing in, and signing NDA's where applicable
• Managing the meeting room booking system for the building

What Success Looks Like

• Creating a seamless, welcoming experience for everyone who visits our offices. Guests and colleagues feel valued from the moment they arrive, with every interaction reflecting Global’s warmth and professionalism.
• The reception runs smoothly and looks its best, with the team working proactively to anticipate needs, solve problems quickly, and communicate clearly across departments.
• Ultimately, success is when Front of House feels like the heart of the building, setting the tone for the day and leaving a lasting positive impression.

What You’ll Need

• Previous front of house experience is preferable, but not necessary.
• Have previous experience of providing administration support in a similar role.
• Experience using a Mac, coupled with proficient computer literate skills, with strong experience of office software packages (i.e. Word & Excel.), with strong attention to detail.
• Have the ability to use their own initiative with minimal supervision and deal with routine queries as they arise, escalating others as necessary.
• You should have a professional telephone manner, and have exceptional customer service with staff & guests.
• The ability to multi-task, in a fast-paced environment. You’ll have a varied workload, no day is the same

Seniority level

Associate

Employment type

Full-time

Job function

Administrative

Industries

Broadcast Media Production and Distribution

Location

London, England, United Kingdom