Client Experience & Operations Coordinator

Michael Page

Greater London

On-site

GBP 24,000 - 32,000

Full time

14 days+

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Job summary

Michael Page is partnering with a specialist legal firm to recruit a calm, personable front-of-house specialist in their London office. You will be the first point of contact for clients and visitors, handling reception duties and supporting a range of operational tasks across the business.

The role offers exposure to senior stakeholders, CRM systems, and event coordination within a dynamic professional services environment.

Qualifications

At least 3 years' experience in a professional services environment.
Strong reception, administration and client-facing experience.
Excellent organisational skills and attention to detail.
Proficient with Outlook, Word, Excel, PowerPoint and CRM systems.

Responsibilities

Welcoming clients and visitors, ensuring a first-class front-of-house experience
Managing reception, calls, post, meeting rooms, and office facilities
Coordinating suppliers, contractors, catering, and office maintenance
Supporting client onboarding, CRM management, and operational administration
Assisting with IT administration and business improvement projects
Helping to organise networking events, seminars, and client functions
Maintaining accurate records, data, and marketing databases
Working closely with senior stakeholders and supporting a collaborative office environment