Beauty Experience & Store Operations Advisor

LVMH; Manchester; Hybrid; GBP 14,000 - 21,000; Full time

Benefits offered by this job

SEPHORA University

Role/location allowances

Competitive pay with annual reviews

Performance-based bonus

Employee discount across brands

Birthday day off

Perks and wellbeing platform access

Generous holiday allowance

More perks

Job summary

SEPHORA UK is seeking a Beauty Advisor to enhance the client experience at our Trafford, Manchester store. You’ll engage customers through genuine conversations, help with product recommendations, manage transactions, replenish stock, and support store promotions.

This role offers opportunities to learn, grow, and impact in a dynamic retail environment within the LVMH family, with collaborative teamwork and a welcoming culture.

Qualifications

• Excellent communication and relationship-building skills.
• Confidence engaging with people from diverse backgrounds.
• Positive attitude and willingness to learn.
• Strong organisation and attention to detail.
• Able to work effectively in a fast-paced environment.
• Collaborative approach with a team-first mindset.
• Flexibility to work evenings, weekends and peak trading periods.
• Ability to perform stock handling and replenishment tasks.

Responsibilities

• Create memorable customer experiences through genuine conversations and personalised service.
• Build strong relationships to encourage loyalty and return visits.
• Support store performance through excellent service and commercial awareness.
• Process transactions accurately and maintain front-of-house operations.
• Receive, organise, and replenish stock to keep products available.
• Maintain store standards, presentation, and visual displays.
• Support store events, activations, and promotions.
• Collaborate with colleagues to achieve team goals.
• Contribute to an inclusive environment where everyone feels valued.
• Assist with new store openings and operational activities as required.

Skills

Excellent communication

Relationship building

Confident in engagement

Positive attitude

Organised

Team player

Flexibility

Job description

SEPHORA UK is seeking a Beauty Advisor to enhance the client experience at our Trafford, Manchester store. You’ll engage customers through genuine conversations, help with product recommendations, manage transactions, replenish stock, and support store promotions.

This role offers opportunities to learn, grow, and impact in a dynamic retail environment within the LVMH family, with collaborative teamwork and a welcoming culture.