Client Engagement Officer

Paragon Skills; Bristol; On-site; GBP 25,000 - 45,000; Full time

Job summary

Join a dynamic and inclusive organization dedicated to delivering exceptional learning experiences. As a Client Engagement Officer, you will play a crucial role in driving growth across the South of England. This field-based position offers the opportunity to enhance lead generation, maximize campaign effectiveness, and improve client retention through outstanding service. If you're results-driven with a passion for B2B sales and stakeholder engagement, this is your chance to make a meaningful impact. Be part of a supportive culture that values your contributions and fosters your professional development.

Benefits

20 days annual leave

Paid volunteering leave

Commission

Recognition awards

Perkbox benefits

Qualifications

• Experience in B2B lead generation and sales is essential.
• Must be able to engage with stakeholders at various levels.

Responsibilities

• Lead and support lead generation campaigns for key accounts.
• Build strong relationships with clients at site and senior levels.

Skills

B2B sales

Lead generation

Stakeholder engagement

Commercial awareness

IT literacy

Tools

MS Office

CRM systems

Job description

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Company Description

We are passionate, innovative, and determined to deliver an outstanding teaching and learning experience to every learner every time. Our handpicked, trusted people demonstrate their specialist knowledge and expertise in everything they do, and have a commitment to delivering meaningful learning interactions to our learners nationally.

Paragon Skills is Ofsted Grade 2 “Good” and a Top 5 Apprenticeship Provider, with a true dedication to the Care, Education and Professional Services Sector. We are also a Top 10 "Big Organisation" as part of the Sunday Times Top 100 Best Places To Work, so why not join us?

Position

Location: Field based to support our clients across the South of England.

Hours: 36.5 a week (Monday - Friday)

We’re expanding our commercial teams and seeking motivated client engagement professionals to drive growth across the South of England. In this field-based role, you will enhance lead generation, maximize campaign effectiveness, and improve client retention through exceptional service.

If you're results-driven, experienced in B2B sales, and skilled at engaging stakeholders at both site and senior levels, we want you to join our team and help promote the value of apprenticeships.

Key Responsibilities:

• Lead and support lead generation campaigns for key accounts
• Build strong relationships with clients at site and senior levels
• Promote apprenticeships and training solutions, demonstrating ROI
• Stay informed on industry trends
• Drive learner volumes across a client portfolio
• Ensure compliance with GDPR and internal policies

Requirements

What We’re Looking For:

• Experience in B2B lead generation and sales
• Ability to engage at both site and senior levels
• Commercially aware, with knowledge of the further education sector
• Confident, approachable, and self-motivated
• IT literate (MS Office and CRM systems)
• Full driving license and ability to travel nationally
• Flexibility for overnight stays where required

Other information

What’s in it for you?

Paragon Skills is an inclusive, welcoming and supportive place to work with a fantastic culture that supports each employee's learning, development, and career growth.

We are proud to offer a suite of Paragon Choices which are optional benefits including life assurance and income protection and core benefits below:

• 20 days annual leave - increasing with length of service and a holiday purchase scheme
• 3 Paragon Days for our Operational December Closure and 8 Public Bank Holidays
• Up to 3 days of paid volunteering leave and corporate conscience initiatives
• Perkbox – a suite of lifestyle benefits and wellness tools
• Commission
• Recognition and long service awards to celebrate our colleagues’ contributions

We are a Disability Confident Employer and have a guaranteed interview scheme in place to ensure that nobody is overlooked or discriminated against because of their disability. If you meet the minimum criteria when you apply and you have informed us in your application that you have a disability, you will be guaranteed an interview for that role.

To promote and maintain an inclusive working environment, as part of your application process we will ask you to share data on certain characteristics. These answers will not form part of the selection and recruitment process and will not be shared with anyone outside of the People Team.

Paragon Skills is committed to the safeguarding and wellbeing of our learners and colleagues and we implement robust safer recruitment practices to support this. Depending on the role you are applying for, we may undertake a number of necessary checks to confirm you are suitable to work with children and vulnerable adults, which may include a Disclosure and Barring Service check. We are also committed to promoting equality and inclusion throughout our colleague and learner populations.