Client Engagement Officer

Paragon Skills; Bristol; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking motivated client engagement professionals to join their expanding commercial team. In this field-based role, you will drive growth across the South of England by enhancing lead generation and maximizing campaign effectiveness. Your expertise in B2B sales and stakeholder engagement will be crucial in promoting the value of apprenticeships. This inclusive organization offers a supportive culture that fosters learning and career growth, making it an ideal place to make a meaningful impact. If you're results-driven and passionate about education, this opportunity is perfect for you.

Benefits

20 days annual leave

3 Paragon Days

Paid volunteering leave

Perkbox benefits

Commission

Recognition awards

Life assurance

Income protection

Qualifications

• Experience in B2B sales and lead generation with strong stakeholder engagement skills.
• Confident and self-motivated with commercial awareness in the education sector.

Responsibilities

• Lead generation campaigns for key accounts and build strong client relationships.
• Promote apprenticeships and ensure compliance with GDPR.

Skills

B2B sales

Lead generation

Stakeholder engagement

Commercial awareness

IT literacy

Tools

MS Office

CRM systems

Job description

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Company Description

We are passionate, innovative, and determined to deliver an outstanding teaching and learning experience to every learner every time. Our handpicked, trusted people demonstrate their specialist knowledge and expertise in everything they do and have a commitment to delivering meaningful learning interactions to our learners nationally.

Paragon Skills is Ofsted Grade 2 “Good” and a Top 5 Apprenticeship Provider, with a true dedication to the Care, Education, and Professional Services Sector. We are also a Top 10 "Big Organisation" as part of the Sunday Times Top 100 Best Places To Work, so why not join us?

Position

Location: Field based to support our clients across the South of England.

Hours: 36.5 a week (Monday - Friday)

We’re expanding our commercial teams and seeking motivated client engagement professionals to drive growth across the South of England. In this field-based role, you will enhance lead generation, maximize campaign effectiveness, and improve client retention through exceptional service.

If you're results-driven, experienced in B2B sales, and skilled at engaging stakeholders at both site and senior levels, we want you to join our team and help promote the value of apprenticeships.

Key Responsibilities:

• Lead and support lead generation campaigns for key accounts
• Build strong relationships with clients at site and senior levels
• Promote apprenticeships and training solutions, demonstrating ROI
• Stay informed on industry trends
• Drive learner volumes across a client portfolio
• Ensure compliance with GDPR and internal policies

Requirements

What We’re Looking For:

• Experience in B2B lead generation and sales
• Ability to engage at both site and senior levels
• Commercially aware, with knowledge of the further education sector
• Confident, approachable, and self-motivated
• IT literate (MS Office and CRM systems)
• Full driving license and ability to travel nationally
• Flexibility for overnight stays where required

Other information

What’s in it for you?

Paragon Skills is an inclusive, welcoming, and supportive place to work with a fantastic culture that supports each employee's learning, development, and career growth.

We offer a suite of optional benefits including life assurance and income protection, and core benefits below:

• 20 days annual leave - increasing with length of service and a holiday purchase scheme
• 3 Paragon Days for our Operational December Closure and 8 Public Bank Holidays
• Up to 3 days of paid volunteering leave and corporate conscience initiatives
• Perkbox – a suite of lifestyle benefits and wellness tools
• Commission
• Recognition and long service awards to celebrate our colleagues

We are a Disability Confident Employer and have a guaranteed interview scheme in place to ensure that nobody is overlooked or discriminated against because of their disability. If you meet the minimum criteria when you apply and you have informed us in your application that you have a disability, you will be guaranteed an interview for that role.

To promote and maintain an inclusive working environment, as part of your application process we will ask you to share data on certain characteristics. These answers will not form part of the selection and recruitment process and will not be shared with anyone outside of the People Team.

Paragon Skills is committed to the safeguarding and wellbeing of our learners and colleagues, and we implement robust safer recruitment practices to support this. Depending on the role you are applying for, we may undertake a number of necessary checks to confirm you are suitable to work with children and vulnerable adults, which may include a Disclosure and Barring Service check. We are also committed to promoting equality and inclusion throughout our colleague and learner populations.