Client Engagement Officer

Paragon Skills; Bristol; On-site; GBP 28,000 - 35,000; Full time

Job summary

An established industry player is seeking motivated client engagement professionals to drive growth across the South of England. This field-based role focuses on enhancing lead generation, maximizing campaign effectiveness, and improving client retention through exceptional service. With a commitment to delivering meaningful learning experiences, this organization offers a supportive environment that promotes career growth and development. Join a Top 5 Apprenticeship Provider and contribute to the future of education and professional services while enjoying a range of benefits, including generous annual leave and wellness tools.

Benefits

20 days annual leave

Holiday purchase scheme

Paid volunteering leave

Perkbox lifestyle benefits

Commission and recognition awards

Qualifications

• Experience in B2B sales and lead generation.
• Ability to engage with clients at various levels.

Responsibilities

• Lead and support lead generation campaigns for key accounts.
• Build strong relationships with clients and promote training solutions.

Skills

B2B lead generation

Stakeholder engagement

Commercial awareness

IT literacy (MS Office, CRM)

Job description

We are passionate, innovative, and dedicated to delivering an outstanding teaching and learning experience to every learner. Our handpicked, trusted team demonstrates specialist knowledge and expertise, committed to providing meaningful learning interactions nationwide.

Paragon Skills is an Ofsted Grade 2 “Good” provider and a Top 5 Apprenticeship Provider, with a strong focus on the Care, Education, and Professional Services Sectors. We are also a Top 10 'Big Organisation' as part of the Sunday Times Top 100 Best Places To Work. Why not join us?

Position:

Location: Field-based, supporting clients across the South of England.

Salary: £28,000 plus generous commission incentives.

Hours: 36.5 hours per week (Monday - Friday).

Role Overview:

We are expanding our commercial teams and seeking motivated client engagement professionals to drive growth in the South of England. In this field-based role, you will enhance lead generation, maximize campaign effectiveness, and improve client retention through exceptional service.

If you're results-driven, experienced in B2B sales, and skilled at engaging stakeholders at both site and senior levels, we want you on our team to promote the value of apprenticeships.

Key Responsibilities:

• Lead and support lead generation campaigns for key accounts.
• Build strong relationships with clients at site and senior levels.
• Promote apprenticeships and training solutions, demonstrating ROI.
• Stay informed on industry trends.
• Drive learner volumes across a client portfolio.
• Ensure compliance with GDPR and internal policies.

Requirements:

• Experience in B2B lead generation and sales.
• Ability to engage at both site and senior levels.
• Commercial awareness, with knowledge of the further education sector (desirable).
• Confident, approachable, and self-motivated.
• IT literate (MS Office and CRM systems).
• Full driving license and ability to travel nationally.
• Flexibility for overnight stays where required.

What’s in it for you?

Paragon Skills offers an inclusive, welcoming, and supportive environment with a culture that promotes learning, development, and career growth. Our benefits include:

• 20 days annual leave, increasing with service, plus a holiday purchase scheme.
• 3 Paragon Days for our December closure and 8 public bank holidays.
• Up to 3 days of paid volunteering leave and participation in corporate conscience initiatives.
• Perkbox lifestyle benefits and wellness tools.
• Commission and recognition awards for long service.

We are a Disability Confident Employer with a guaranteed interview scheme for applicants with disabilities. We are committed to safeguarding and wellbeing, implementing robust safer recruitment practices, which may include checks for working with children and vulnerable adults.