Client Development & Account Manager

KT & COE RECRUIT LTD; England; On-site; GBP 40,000 - 50,000; Full time

Job summary

A recruitment agency in the United Kingdom is seeking a Client Development & Account Manager to strengthen client relationships, drive revenue growth, and ensure exceptional contract delivery. This role requires proven sales experience, excellent communication skills, and the ability to manage contracts effectively. Ideal candidates are commercially driven and passionate about delivering value. Responsibilities include achieving sales targets, securing new partnerships, and maintaining outstanding client service.

Qualifications

• Proven experience delivering sales targets and developing successful client relationships.
• Experience managing contracts and performance KPIs.
• Excellent communication, negotiation, and interpersonal skills.

Responsibilities

• Achieve agreed sales targets across existing and new accounts.
• Ensure all client contracts meet or exceed commitments.
• Develop long-term relationships with key decision-makers.

Skills

Delivering sales targets

Developing client relationships

Communication skills

Negotiation skills

Interpersonal skills

Problem-solving mindset

Job description

KT & Coe are privileged to be working closely with this organisation as we support them in securing their next Client Development & Account Manager.

We are seeking a commercially driven, technically confident Client Development & Account Manager to strengthen relationships with our clients, drive revenue growth, and ensure exceptional contract delivery.

This is a high-impact role for someone who brings credibility, professionalism, and a genuine passion for delivering value across the sector.

Drive Sales & Growth

• Achieve agreed sales targets across existing and new accounts.
• Identify and secure new client partnerships
• Prepare compelling proposals, bids, and presentations that clearly demonstrate value.

Oversee Contract Performance

• Ensure all client contracts meet or exceed commitments, order values, and KPIs.
• Collaborate with internal operational teams to maintain consistent service delivery.
• Identify risks or performance gaps and drive corrective actions.

Build Strong Client Relationships

• Develop long-term relationships with key decision-makers and influencers.
• Maintain regular communication to understand client needs and opportunities.
• Expand networks by engaging with new prospective clients and partners.

Deliver Outstanding Client Service

• Respond promptly and professionally to client enquiries.
• Act as the trusted point of contact for all client issues and escalations.
• Champion the client voice within the organisation.
• Collaborate with colleagues across operations, finance, marketing, and leadership.

Skills & Experience

• Proven experience delivering sales targets and developing successful client relationships.
• Experience managing contracts and performance KPIs.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to collaborate across teams and influence stakeholders.
• High levels of credibility and gravitas with diverse client groups.
• Proactive problem-solving and solutions-focused mindset.