Client Data and Analytics Lead

Kraken Digital Asset Exchange; Remote; GBP 130,000 - 175,000; Full time

Job summary

A leading technology company in the UK is looking for a Data & Analytics Client Delivery Lead to help clients leverage data and enhance analytics capabilities. The role involves working closely with clients, training them on Kraken's data, and guiding them in developing transformative data strategies that align with clean energy goals. Candidates should have a degree, extensive analytics experience, and a passion for the energy sector. This is a great opportunity to influence businesses and contribute to a sustainable future.

Benefits

Medical insurance

Paid time off

401(k) plan with employer match

Parental leave

Flexible working environment

Equity options

Qualifications

• Several years of experience as a data analytics or related field.
• Experience in product ownership.
• Strong familiarity with modern data practices.

Responsibilities

• Guide clients in redefining reporting and analytics using Kraken data.
• Advise clients on building a high-performing data organization.
• Train the client delivery team on leveraging data effectively.

Skills

SQL

Client Delivery

Business Intelligence

Data Analytics

Communication Skills

Education

Degree qualified equivalent

Tools

Modern BI tools

Job description

Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

Kraken Customer

What we do: build the most AI-driven, innovative, forward-thinking platform forinterp energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, некоторое; Kraken is powering the netto wave of innovation saves energy industry.

Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now.

Who are we looking for?

We’re looking for a brilliant Data & Analytics Client Delivery Lead to help clients fully leverage Kraken data and transform their data team and capabilities. You should bring extensive experience doing analytics on a strong, modern data team (e.g., data analytics, business intelligence, or related field -- analytics manager, lead data analyst, analytics or data consultant or similar); a love of working with clients; and a passion for driving the clean energy transition – energy sector experience is a plus!

The role

You’ll work directly with Kraken clients to help them develop modern, transformative data and analytics capabilities as part of their broader Kraken transformation. You’ll train them on Kraken data and support them in building critical reporting & insightful analytics, sometimes getting hands‑on with query writing or demo analytics.

You’ll also leverage your experience leading strong analytics teams to advise senior client data leadership on how to build a high‑performing, business‑centric data organization and leverage data as a strategic asset to unlock ambitious business and clean energy goals.

We are a flat and agile organisation and plan to remain this way. We are looking for a hands‑on Data & Analytics Client Delivery Lead that can support both directly and indirectly – sometimes jumping in and writing queries or solving data challenges and other times advising or up‑skilling both clients and colleagues.

You will play a critical role in ensuring the clients’ reporting and analytics transition to Kraken goes smoothly – and ensuring that clients build the transformative data capabilities needed to get full value from Kraken data and power aspirational business goals.

We're looking for a high mid or low senior for this position, to support an existing small team.

What you’ll do:

• Guide clients in redefining critical reporting and analytics to use new Kraken data and concepts, through hands‑on query writing, working sessions, and trainings
• Advise clients, including senior leadership, on topics like how to develop a high‑performing data organization, how to build a modern tech stack, and how to pursue a data strategy and priorities that drive their core business objectives.
• Strategically define and prioritize client data needs to influence the data product roadmap, ensuring product understands the core, shared client needs and that solutions achieve clients’ desired business outcomes
• Partner with engineering to deliver new data features and requirements aligned to client use cases
• Train Kraken’s broader client delivery team on how to help their respective business domains ask effective data questions and leverage data directly to drive business impact

What you’ll need to have / be:

• Degree qualified equivalent, with strong client delivery and/or product ownership experience
• Several years of experience as a data analytics, business intelligence, or related field -- analytics manager, lead data analyst, analytics or data consultant or similar
• Strong familiarity with modern data practices and tools
• Strong facility with SQL and modern BI tools Familiar with agile product development practices and experience collaborating with engineering
• Excellent communications, collaboration and presentation skills
• Strong influencing skills and ability to challenge traditional ways of thinking
• Patience – our clients are undergoing huge transformations that take time and require our understanding
• Experience in the energy sector is a plus

Why you'll love it here:

• Great medical, dental and vision insurance options including FSAs.
• Paid time off — we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need.
• 401(k) plan with employer match.
• Parental leave. Biological, adoptive and foster parents are all eligible.
• Pre-tax commuter benefits.
• Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance.
• Equity Options: every Octopus employee owns part of the business. We’re a team, working together towards huge goals. കഴിയുള്ളത്.
• Modern office or co‑working spaces depending on location.
• We're hiring a high mid / low senior for this role. The salary range in NYC ranges on average from $130,000-$175,000 depending on level, relevant experience, role alignment, and technical/client management expertise demonstrated throughout the interview process. While Paperback the broad salary range is listed, not all candidates will be placed at the top of the range—this will be determined by the overall fit for the position. If you have questions about this, just ask! Our recruiters are happy to provide more context.

Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at [e-mail] and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability프화이트 or any other legally protected status. U.S. based candidates can learn more about their EEO rights here.

Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, delete, and manage or withdraw consent. By applying, you acknowledge that you’ve read, understood, and consent to these terms.