Client Consulting Senior Manager

Visa; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A consulting firm in finance is looking for an experienced leader to drive consulting initiatives and develop data-led strategies. You will contribute to engagements, manage multiple projects, and produce insights for clients. The ideal candidate has strong analytical skills, client relationship management expertise, and experience in payment schemes. This full-time hybrid position emphasizes leadership and executive presence in a collaborative environment.

Qualifications

• Passionate self-motivated individual able to handle multiple projects.
• Strong analytical skills with intellectual rigor.
• Excellent communication and presentation skills.

Responsibilities

• Lead consulting initiatives and contribute to client engagements.
• Develop analytical frameworks and data-led strategies.
• Oversee multiple workstreams ensuring project delivery.

Skills

Customer Service

Client Expectations

Client Requirements

Account Management

Client Relationships

Service Delivery

Job description

Overview

What its all about-

Visa Consulting and Analytics (VCA) is the consulting arm of Visa and drives tangible impactful results for clients. Drawing on our expertise in consulting data analytics technology payments and economics VCA solves the most strategic problems for our clients. VCAs core client segments include issuers acquirers merchants fintechs payment enablers and governments.

Responsibilities

• Lead consulting initiatives and contribute to closing engagements by identifying potential opportunities with clients.
• Engage in regular strategic & planning discussions cultivate and manage a pipeline of analytic work.
• Develop analytical frameworks approaches solutions and data-led strategies that address impactful opportunities and challenges.
• Partner with peers in other functional areas (e.g. marketing products risk innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visas resources.
• Produce insights analyses and recommendations to improve client performance boost growth drive understanding of client issues and provide strategic mentorship for client priorities.
• Build new scalable solutions toolkits standard methodology documents and consulting approaches that can be applied across VCA practices.
• Lead team to provide knowledge sharing coaching and training as well as across functional teams and or regions in the role as an analytics subject matter expert.
• Oversee multiple workstreams project delivery meeting objectives and timelines.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

What wed like from you -

• Passionate self-motivated results oriented individual with the ability to handle numerous projects concurrently.
• Knowledge and understanding of banking operations and / or payment schemes including products & services business systems and processes and marketing initiatives.
• Excellent client relationship management skills and ability to develop a credible point of view on a variety of industry topics acting as a trusted advisor.
• Strong analytical skills with demonstrated intellectual and analytical rigor.
• Executive presence including excellent communication and presentations skills written and verbal and ability to communicate at all levels within large organizations.
• Demonstrated leadership managerial and collaboration capabilities particularly with those who are not direct reports as may be found in a matrixed organization.
• Experience in several key payments business areas such as portfolio management marketing product management operations risk management for both credit and debit cards.
• Experience using financial indicators to measure business performance with a significant focus on impacting return on investment.
• Ideal candidate will have payments and consulting experience

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work: No

Employment Type: Full-time

Key Skills

Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients

Experience

years

Vacancy

1