Client Care Coordinator

MSI Reproductive Choices UK; London; On-site; GBP 26,000 - 32,000; Full time

Job summary

Join a leading provider of sexual and reproductive healthcare as a Client Care Coordinator. You will be the first point of contact for clients, ensuring seamless care through administrative support and compassionate guidance. This full-time role offers a competitive salary and numerous benefits, including a 24/7 Employee Assistance Programme and opportunities for career development.

Benefits

Competitive salary

Up to 5% employer pension contribution

24/7 Employee Assistance Programme

Doctor Line for GP consultations

Birthday Bonus day off

Paid training

Qualifications

• Prior experience in healthcare is desirable, though not essential.
• Comprehensive training provided.

Responsibilities

• Handle administrative tasks including phone consultations and data processing.
• Provide support and guidance to clients throughout their journey.

Skills

Healthcare

Client Care

Job description

Join to apply for the Client Care Coordinator role at MSI Reproductive Choices UK

6 days ago Be among the first 25 applicants

Join to apply for the Client Care Coordinator role at MSI Reproductive Choices UK

Get AI-powered advice on this job and more exclusive features.

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

Contract Type: Permanent

Hours: Full time, 37.5 hours per week

Salary: £26,976.16 (depending on experience and skills)

What Can We Offer You

• Financial Reward: Take advantage of a competitive salary with opportunities for progression, up to 5% employer pension contribution and thousands of perks through Blue Light card!
• Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
• Work-Life Balance: Enjoy a set schedule, a Birthday Bonus day off, and competitive family-friendly benefits.
• Career Development: Paid training, opportunities for accredited apprenticeship programs, and potential for career progression.
  
  

Be the welcoming voice and guiding hand that empowers our clients on their journey to informed, compassionate care

Join our team as the first point of contact for our clients, where you'll handle a variety of administrative tasks including phone consultations, data processing, and reception duties to ensure seamless client care. You'll have the opportunity to interact with clients both in person and over the phone, providing essential support and guidance throughout their journey.

Join a supportive team, empowering clients with informed choices

In addition to working in a friendly and supportive environment alongside clinical and non-clinical colleagues, you’ll play a key role in helping clients make informed reproductive choices. Prior experience in healthcare is desirable, though not essential, as we offer comprehensive training.

For more information on the role, please refer to the following job description: https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf

We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.

MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.

We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.

Please note;

• If you do not upload a CV or Resume, your application will not be considered.
• This role is not eligible for sponsorship and successful applicants must have the right to work in the UK from day one of employment.
• We consider applications as we receive them and reserve the right to close adverts early where we have received a sufficient number of applications.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Non-profit Organizations

Referrals increase your chances of interviewing at MSI Reproductive Choices UK by 2x

Get notified about new Client Care Coordinator jobs in London, England, United Kingdom.

Client Care Operational Infrastructure and Order Flow Coordinator

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

Trainee Assistant Practice Manager, The Bloomsbury Surgery, WC1

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 3 months ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 day ago

Team Coordinator for Vice President Investor Relations & Corporate Strategy

Uxbridge, England, United Kingdom 1 week ago

London, England, United Kingdom 6 hours ago

London, England, United Kingdom 1 day ago

London, England, United Kingdom 1 week ago

Hammersmith, England, United Kingdom 3 weeks ago

Personal Assistant to Directors - Creative Agency

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

Crowthorne, England, United Kingdom 3 months ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 3 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.