Client Care Coordinator

Groupe GCBTP - Spécialistes de la rénovation du bâti en Île-de-France; London; On-site; GBP 26,000 - 32,000; Full time

Job summary

A leading company in the Administrative and Support Services industry seeks an entry-level Customer Service representative. You will be the first point of contact for clients, providing essential support and guidance. Comprehensive training will be provided, making this an excellent opportunity for those looking to start their career in healthcare support.

Benefits

Competitive salary

Up to 5% employer pension contribution

24/7 Employee Assistance Programme

Birthday Bonus day off

Paid training

Qualifications

• Prior healthcare experience is desirable but not essential.

Responsibilities

• Provide administrative support including phone consultations and data processing.
• Interact with clients both in person and over the phone.

Skills

Customer Service

Job description

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Contract Details

• Type: Permanent
• Hours: Full time, 37.5 hours per week
• Salary: £26,976.16 (depending on experience and skills)

What We Offer

• Financial Reward: Competitive salary, progression opportunities, up to 5% employer pension contribution, and perks via Blue Light card.
• Health and Wellness: 24/7 Employee Assistance Programme, Doctor Line for GP consultations, Mental Health First Aiders.
• Work-Life Balance: Set schedule, Birthday Bonus day off, family-friendly benefits.
• Career Development: Paid training, accredited apprenticeship programs, career progression potential.

Role Overview

Join us as the first point of contact for our clients, providing administrative support including phone consultations, data processing, and reception duties. You will interact with clients both in person and over the phone, guiding them through their journey with compassion and professionalism.

Be part of a supportive team that empowers clients to make informed reproductive choices. Prior healthcare experience is desirable but not essential, as we provide comprehensive training.

Job Details

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Customer Service
• Industry: Administrative and Support Services