Client Advisor

Giorgio Armani; Greater London; On-site; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Competitive salary and bonus

Employee discount on Giorgio Armani

Employee Assistance Program (EAP)

Career development opportunities

Vibrant and inclusive work environment

Job summary

Giorgio Armani on Sloane Street in London is seeking a Menswear Client Advisor to deliver exceptional service and build lasting client relationships. You will use product knowledge to meet client needs and aim to achieve sales targets while supporting Visual Merchandising in a premium flagship.

This role requires a keen eye for trends, polished presentation, and flexibility in working patterns within a luxury brand environment.

Qualifications

• Experience in luxury or premium retail is ideal.
• Approachable and well presented.
• Excellent salesperson with a proven track record.
• Flexible with working patterns.
• Passionate about delivering customer service.
• Understand trends, fashion, and styling.
• Proficient in makeup skills, is highly preferable.

Responsibilities

• Provide exceptional customer service and build strong client relationships.
• Achieve sales targets and support department KPIs.
• Support Visual Merchandising and maintain high store standards.
• Represent Giorgio Armani and communicate detailed product knowledge.
• Greet clients and propose solutions that meet needs.
• Contribute to a positive shopping experience and drive client retention.

Skills

Excellent sales

Customer service

Flexibility

Fashion trends

Makeup skills

Job description

GIORGIO ARMANI - SLOANE STREET - CLIENT ADVISOR - MENSWEAR

About Us:

Founded by Giorgio Armani in 1975, we epitomise timeless elegance and luxury with our signature tailored, minimalist designs. With a steadfast commitment to quality, we lead the global luxury fashion scene, offering refined sophistication to discerning clientele worldwide.

Role Overview:

As a Menswear Client Advisor in our Giorgio Armani Flagship store, you will be responsible for providing exceptional customer service, building strong customer relationships, and achieving sales targets, as well as supporting the store with Visual Merchandising responsibilities. You will represent the company and our products. You will work closely with customers to understand their needs, provide detailed product knowledge, offer solutions that meet or exceed their expectations and provide a positive shopping experience.

Responsibilities:

• To be aware of personal targets, including KPIs and support the management team in consistently achieving department and store targets using company tools such as Staff training, product knowledge, and daily floor planner.
• To understand and put into practice the training given via the company Logbook and maximise sales by greeting clients and introducing additional and alternative sales.
• To create and maintain an environment in the store conducive to generating sales and maintaining high energy levels.
• Cultivate and maintain client relationships to drive and deliver sales and increase client retention.
• To actively participate in any training sessions and undertake any training proposed by the company, internal or external.
• To acquire visual merchandising and display knowledge and assist in display activities when required to maintain high store standards.

Requirements

• Experienced in luxury or premium retail is ideal.
• Approachable and very well presented.
• An excellent salesperson with a proven track record.
• Flexible with working patterns.
• Passionate about delivering customer service.
• Understand trends, fashion, and styling.
• Proficient in makeup skills, is highly preferable.

Benefits

• Competitive salary and bonus opportunities.
• Generous employee discount on all Giorgio Armani products.
• Employee Assistance Program (EAP) - providing discounted access to medical and mental health support services.
• Exciting career development opportunities within a global luxury fashion brand.
• Vibrant and inclusive work environment that fosters creativity and personal growth.

As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.