Seasonal Client Advisor

Giorgio Armani; Ellesmere Port; Sur place; GBP 12 000 - 17 000; Temps partiel

Avantages offerts par ce poste

Employee discount

Career development

Inclusive work environment

Résumé du poste

Giorgio Armani in Ellesmere Port is seeking a part-time Seasonal Sales Associate to deliver exceptional customer service and drive sales in a luxury fashion environment. You will greet customers, share detailed product knowledge, and contribute to achieving store targets while representing a global luxury brand known for its elegant design and customer focus.

The role offers a competitive salary with commission opportunities and an employee discount, plus opportunities for career development

Qualifications

• Enthusiastic and personable with excellent communication and interpersonal skills.
• Experience in sales or customer service is preferred.
• Able to work in a fast-paced environment and handle multiple tasks.
• Strong product knowledge and ability to learn about new products quickly.
• Numerical ability and accuracy with cash transactions.

Responsabilités

• To be aware of personal targets and assist in achieving department and store targets.
• Greet clients, introduce products, and maximize sales through upselling.
• Create and maintain a store environment conducive to high energy and sales.
• Maintain client relationships to drive sales and retention.
• Participate in training sessions and company-proposed trainings.

Connaissances

Communication skills

Customer service

Teamwork

Cash handling

Sales experience

Description du poste

About us

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.

Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears

Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Role Overview

As a part-time Seasonal Sales Associate, you will be responsible for providing exceptional customer service, building strong customer relationships, and achieving sales targets. You will represent the company and our products. You will work closely with customers to understand their needs, provide detailed product knowledge, offer solutions that meet or exceed their expectations and provide a positive shopping experience.

Join our dynamic team at Armani and embark on a rewarding career journey where your contributions are valued and recognised.

Responsibilities

• To be aware of personal targets, including KPIs and support the management team in consistently achieving department and store targets using company tools such as Staff training, product knowledge, and daily floor planner
• To understand and put into practice the training given via the company Logbook and maximise sales by greeting clients and introducing additional and alternative sales
• To create and maintain an environment in the store conducive to generating sales and maintaining high energy levels
• Cultivate and maintain client relationships to drive and deliver sales and increase client retentionTo actively participate in any training sessions and undertake any training proposed by the company, internal or external
• To acquire visual merchandising and display knowledge and assist in display activities when required to maintain high store standards

Skills and Experience

• Enthusiastic and personable with excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Positive attitude, self-motivated, and goal-oriented
• Ability to work independently and as part of a team
• Previous sales or customer service experience preferred
• Strong product knowledge and ability to learn about new products quickly
• Numerical ability and to handle cash transactions accurately

Benefits

• Competitive salary with attractive commission structure and bonus opportunities.
• Generous employee discount on all Giorgio Armani products.
• Exciting career development opportunities within a global luxury fashion brand.
• Vibrant and inclusive work environment that fosters creativity and personal growth.

As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.