Seasonal Client Advisor

Giorgio-Armani; City of Westminster; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Competitive salary and bonuses

Staff discount on Giorgio Armani goods

Vibrant and inclusive workspace

Job summary

Giorgio Armani Exchange on Regent Street is hiring a Seasonal Client Advisor for a 3-month FTC. You will deliver exceptional service, know product details, and help customers find perfect looks while achieving daily sales targets.

The role offers a competitive salary with bonus opportunities and staff discounts in a vibrant, inclusive environment. Prior sales or customer service experience is preferred, and you will join a brand known for luxury fashion.

Qualifications

• Previous sales or customer service experience preferred.
• Strong product knowledge and ability to learn quickly.
• Enthusiastic, personable with excellent communication.
• Numerical ability to handle cash accurately.

Responsibilities

• Be aware of personal targets and support management to achieve department targets.
• Greet clients and maximize sales through upselling.
• Create a high-energy store environment conducive to sales.
• Cultivate client relationships to drive sales and retention.
• Participate in training sessions and merchandising/display tasks.
• Maintain store standards and assist with displays.

Skills

Customer service

Retail sales

Communication

Teamwork

Cash handling

Product knowledge

Job description

ARMANI EXCHANGE - REGENT STREET - SEASONAL CLIENT ADVISOR - FULL TIME - 3-MONTH FTC

About us: The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands - Giorgio Armani, Emporio Armani and A|X Armani Exchange - are active in all the world's major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.

Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears

Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Role Overview: As a Seasonal Client Advisor you will be responsible for providing exceptional customer service, building strong customer relationships, and achieving sales targets. You will represent the company and our products. You will work closely with customers to understand their needs, provide detailed product knowledge, offer solutions that meet or exceed their expectations and provide a positive shopping experience.

Responsibilities:

• To be aware of personal targets, including KPIs and support the management team in consistently achieving department and store targets using company tools such as Staff training, product knowledge, and daily floor planner
• To understand and put into practice the training given via the company Logbook and maximise sales by greeting clients and introducing additional and alternative sales
• To create and maintain an environment in the store conducive to generating sales and maintaining high energy levels
• Cultivate and maintain client relationships to drive and deliver sales and increase client retention
• To actively participate in any training sessions and undertake any training proposed by the company, internal or external
• To acquire visual merchandising and display knowledge and assist in display activities when required to maintain high store standards

• Enthusiastic and personable with excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Positive attitude, self-motivated, and goal-oriented
• Ability to work independently and as part of a team
• Previous sales or customer service experience preferred
• Strong product knowledge and ability to learn about new products quickly
• Numerical ability and to handle cash transactions accurately

• Competitive salary and bonus opportunities.
• Generous employee discount on all Giorgio Armani products.
• Vibrant and inclusive work environment that fosters creativity and personal growth.

As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.