Seasonal Client Advisor

Giorgio Armani; Greater London; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Salary and bonus opportunities

Employee discount on Giorgio Armani

Inclusive work environment

Job summary

Giorgio Armani Regent Street is seeking a Seasonal Client Advisor for a 3-month FTC. You will deliver outstanding customer service, build lasting relationships, and meet sales targets.

You’ll represent the brand, share detailed product knowledge, and create an engaging shopping experience for diverse customers. You will work in a fast-paced luxury environment, contributing to visual appeal and high store standards, while benefiting from training and a vibrant team culture that values inclusivity

Qualifications

• Excellent communication and interpersonal skills.
• Experience in sales or customer service is preferred.
• Strong product knowledge and ability to learn quickly.

Responsibilities

• Provide exceptional customer service and build strong relationships.
• Understand customer needs and offer suitable products and solutions.
• Achieve sales targets while maintaining high store standards.
• Support the management team in driving department performance.
• Participate in training sessions to improve product knowledge.
• Contribute to a positive and energetic shopping environment.

Skills

Communication

Customer service

Teamwork

Fast-paced environment

Cash handling

Product knowledge

Positive attitude

Job description

ARMANI EXCHANGE - REGENT STREET - SEASONAL CLIENT ADVISOR - FULL TIME - 3-MONTH FTC

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands - Giorgio Armani, Emporio Armani and A|X Armani Exchange - are active in all the world's major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Role Overview

As a Seasonal Client Advisor you will be responsible for providing exceptional customer service, building strong customer relationships, and achieving sales targets. You will represent the company and our products. You will work closely with customers to understand their needs, provide detailed product knowledge, offer solutions that meet or exceed their expectations and provide a positive shopping experience.

Responsibilities

• To be aware of personal targets, including KPIs and support the management team in consistently achieving department and store targets using company tools such as Staff training, product knowledge, and daily floor planner
• To understand and put into practice the training given via the company Logbook and maximise sales by greeting clients and introducing additional and alternative sales
• To create and maintain an environment in the store conducive to generating sales and maintaining high energy levels
• Cultivate and maintain client relationships to drive and deliver sales and increase client retention
• To actively participate in any training sessions and undertake any training proposed by the company, internal or external
• To acquire visual merchandising and display knowledge and assist in display activities when required to maintain high store standards

Requirements

• Enthusiastic and personable with excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Positive attitude, self-motivated, and goal-oriented
• Ability to work independently and as part of a team
• Previous sales or customer service experience preferred
• Strong product knowledge and ability to learn about new products quickly
• Numerical ability and to handle cash transactions accurately

Benefits

• Competitive salary and bonus opportunities
• Generous employee discount on all Giorgio Armani products
• Vibrant and inclusive work environment that fosters creativity and personal growth

As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.