Seasonal Client Advisor

Giorgio Armani; Gloucester; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive salary

Employee discount on Giorgio Armani

Inclusive and vibrant team culture

Job summary

ARMANI EXCHANGE in White City is hiring a Seasonal Client Advisor for 24 or 32 hours per week on a 3-month FTC. You will deliver exceptional service, build relationships and drive sales through product knowledge.

The role requires enthusiasm, strong communication, and the ability to thrive in a fast-paced environment while learning about new products. You’ll also support merchandising and provide a positive shopping experience.

Qualifications

• Enthusiastic and personable with excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Positive attitude, self-motivated and goal-oriented.
• Ability to work independently and as part of a team.
• Previous sales or customer service experience preferred.

Responsibilities

• Meet personal targets and KPIs and assist store targets with product knowledge and floor planning.
• Greet clients, promote additional sales and maximize revenue.
• Create an environment that generates sales with high energy levels.
• Cultivate client relationships to drive sales and retention.
• Participate in training and merchandising/display activities as needed.
• Maintain store standards and support training initiatives.

Job description

ARMANI EXCHANGE - WHITE CITY - SEASONAL CLIENT ADVISOR - 24 / 32 HOURS (3-MONTH FTC)

About Us: Join our dynamic team at AX White City, where luxury meets innovation. As a global leader in fashion retail, we are dedicated to providing exceptional customer experiences and driving sales through innovation and creativity.

Role Overview: As a Client Advisor, you will be responsible for providing exceptional customer service, building strong customer relationships, and achieving sales targets. You will represent the company and our products. You will work closely with customers to understand their needs, provide detailed product knowledge, offer solutions that meet or exceed their expectations and provide a positive shopping experience.

Join our dynamic team at Armani Exchange and embark on a rewarding career journey where your contributions are valued and recognised.

Responsibilities

• To be aware of personal targets, including KPIs and support the management team in consistently achieving department and store targets using company tools such as Staff training, product knowledge, and daily floor planner
• To understand and put into practice the training given via the company Logbook and maximise sales by greeting clients and introducing additional and alternative sales
• To create and maintain an environment in the store conducive to generating sales and maintaining high energy levels
• Cultivate and maintain client relationships to drive and deliver sales and increase client retention
• To actively participate in any training sessions and undertake any training proposed by the company, internal or external
• To acquire visual merchandising and display knowledge and assist in display activities when required to maintain high store standards

Requirements

• Enthusiastic and personable with excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Positive attitude, self-motivated, and goal-oriented
• Ability to work independently and as part of a team
• Previous sales or customer service experience preferred
• Strong product knowledge and ability to learn about new products quickly
• Numerical ability and to handle cash transactions accurately

Benefits

• Competitive salary and bonus opportunities.
• Generous employee discount on all Giorgio Armani products.
• Vibrant and inclusive work environment that fosters creativity and personal growth.

As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.