Temporary Client Advisor

Giorgio Armani; Greater London; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Employee discount

Bonus opportunities

Employee Assistance Program (EAP)

Job summary

Giorgio Armani is seeking a Client Advisor for the AX White City store in London. This part-time role (32 hours) is temporary for three months and focuses on delivering exceptional customer service, product knowledge, and sales excellence.

You will greet customers, work to meet personal and department targets, and participate in training to enhance product knowledge and visual presentation. A prior background in luxury fashion retail is preferred, with strong interpersonal skills and cash

Qualifications

• Experience in luxury fashion retail is preferred.
• Strong communication and interpersonal skills.
• Able to greet clients and provide product knowledge effectively.
• Ability to work in a fast-paced store environment.

Responsibilities

• Assist customers to understand their needs and provide customised recommendations.
• Maintain high energy levels and a positive store atmosphere.
• Support management in achieving department targets and KPIs.
• Build and maintain relationships to drive sales and client retention.
• Participate in product and visual merchandising training as required.
• Handle cash transactions accurately and efficiently.

Skills

Customer service

Sales targets

Product knowledge

Cash handling

Tools

POS system

Job description

ARMANI EXCHANGE - WHITE CITY - CLIENT ADVISOR - PART TIME 32 HOURS - TEMPORARY (3 MONTHS)

About Us: Join our dynamic team at AX White City, where luxury meets innovation. As a global leader in fashion retail, we are dedicated to providing exceptional customer experiences and driving sales through innovation and creativity.

Role Overview: As a Client Advisor, you will be responsible for providing exceptional customer service, building strong customer relationships, and achieving sales targets. You will represent the company and our products. You will work closely with customers to understand their needs, provide detailed product knowledge, offer solutions that meet or exceed their expectations and provide a positive shopping experience.

Responsibilities:

• To be aware of personal targets, including KPIs and support the management team in consistently achieving department and store targets using company tools such as Staff training, product knowledge, and daily floor planner

• To understand and put into practice the training given via the company Logbook and maximise sales by greeting clients and introducing additional and alternative sales

• To create and maintain an environment in the store conducive to generating sales and maintaining high energy levels

• Cultivate and maintain client relationships to drive and deliver sales and increase client retention

• To actively participate in any training sessions and undertake any training proposed by the company, internal or external

• To acquire visual merchandising and display knowledge and assist in display activities when required to maintain high store standards

• Enthusiastic and personable with excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously

• Positive attitude, self-motivated, and goal-oriented

• Ability to work independently and as part of a team

• Previous sales or customer service experience preferred

• Strong product knowledge and ability to learn about new products quickly

• Numerical ability and to handle cash transactions accurately

• Competitive salary and bonus opportunities.

• Generous employee discount on all Giorgio Armani products.

• Employee Assistance Program (EAP) - providing discounted access to medical and mental health support services.

• Exciting career development opportunities within a global luxury fashion brand.

• Vibrant and inclusive work environment that fosters creativity and personal growth.

As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.