Client Advisor

Placed by Leon; Greater London; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Private medical insurance

Product training at Maison HQ

Job summary

Placed by Leon is partnering with a prestigious international luxury leather goods house to appoint exceptional Client Advisors for its New Bond Street flagship and Harrods concession. You will translate craftsmanship, design and heritage into compelling storytelling for discerning clients.

Ideal candidates come from luxury environments, where success comes from relationships. You will build a client book, create appointments, and use CRM to nurture long-term VIC relationships.

Qualifications

• Solid experience in luxury leather goods or high-touch luxury environments.
• Proven clienteling and CRM development with strong client relationships.
• Commercial mindset with ability to meet individual targets.

Responsibilities

• Build and manage a high-net-worth client book through proactive clienteling.
• Develop relationships using CRM to convert new clients into repeat business.
• Deliver storytelling that communicates craftsmanship and design quality to clients.
• Achieve personal targets while contributing to the wider team.

Skills

Clienteling

CRM development

Storytelling

Luxury retail

Tools

CRM

Job description

LUXURY CLIENT ADVISORS | NEW BOND STREET & HARRODS

Placed by Leon is partnering with a prestigious international luxury leather goods house to appoint exceptional Client Advisors for its New Bond Street flagship and Harrods concession.

Renowned for exceptional craftsmanship, beautiful leather goods and exquisite exotic pieces, this is a house where quality, artistry and understated luxury sit at the heart of the client experience.

We’re looking for individuals who are genuinely passionate about product and can translate craftsmanship, design and heritage into compelling storytelling for their clients.

These opportunities are particularly suited to candidates coming from a high-touch luxury environment, where success is driven by the quality of your relationships rather than simply the volume of customers coming through the door. You’ll understand how to build business rather than wait for business, proactively developing your client book, creating appointments, using CRM intelligently and maintaining meaningful relationships long after the initial transaction.

We want to hear from people who can demonstrate strong clienteling and CRM development, with tangible examples of converting new clients into repeat business and nurturing long-term VIC relationships. You’ll be commercially driven and confident in achieving individual targets, but equally understand that exceptional luxury selling is about far more than the transaction.

We’re looking for someone who is naturally curious and prepared to think outside the box when developing their business, someone who understands their clients, remembers the detail, anticipates opportunities and creates genuine reasons for them to return. Strong product knowledge, confident storytelling and an appreciation for leather, craftsmanship and design will be particularly valuable.

You’ll ideally bring solid experience from luxury leather goods, accessories, fashion, watches, jewellery or another high-touch luxury environment, alongside warmth, confidence, polish and an entrepreneurial mindset. Above all, you’ll be someone who takes ownership of their business while remaining a collaborative and supportive member of the wider team.

The package includes a basic salary up to £38,000, monthly individual commission of up to 5%, annual bonus and private medical insurance, alongside phenomenal product and Maison training, including the opportunity to train at the brand’s European headquarters.

If you’re passionate about beautiful product, exceptional craftsmanship and developing genuine long-term client relationships, and you’re ready to represent a truly prestigious luxury house, I’d love to hear from you.