Client Advisor

Elite Associates; Greater London; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Opportunities for training and professional development

Competitive salary with performance-based incentives

Collaborative work environment

Collaborative work environment

Job summary

A luxury retail firm in London is looking for a passionate Client Advisor. This role involves delivering personalized service, building strong relationships, and presenting luxury jewellery collections. Candidates should have experience in luxury retail, strong communication skills, and a polished appearance. Opportunities for training and professional development are offered. Competitive salary with performance incentives included in an inspiring work environment.

Qualifications

• Experience in luxury retail or client advisory.
• Fluent in English; additional languages are a plus.
• Professional appearance and attitude.
• Professional, polished appearance and attitude.
• Ability to work in a fast-paced, detail-oriented environment.

Responsibilities

• Deliver exceptional client service and build strong relationships.
• Provide tailored product advice based on client needs.
• Collaborate with the boutique team to achieve sales targets.
• Manage client appointments and follow-ups to ensure a seamless sales experience.
• Collaborate with the boutique team to achieve sales targets and maintain boutique standards.
• Stay up-to-date with industry trends, product knowledge, and brand developments.

Skills

Interpersonal skills

Communication skills

Client relationship building

Luxury product knowledge

Detail-oriented

Job description

Senior Consultant UK Retail | Elite Associates | [phone] | [e-mail]

Client Advisor (Luxury Jewellery)

London

About the Role:

We are seeking a dynamic, passionate, and polished Client Advisor to join a prestigious luxury jewellery boutique in London. The ideal candidate will provide an outstanding personalized shopping experience, building lasting relationships with clients and embodying the values and aesthetic of the brand.

Key Responsibilities:

• Deliver exceptional client service and build strong, trusting relationships with clients
• Understand clients’ needs and preferences to provide tailored product advice
• Present and articulate the collections and craftsmanship with confidence and enthusiasm
• Manage client appointments and follow-ups to ensure a seamless sales experience
• Collaborate with the boutique team to achieve sales targets and maintain boutique standards
• Stay up-to-date with industry trends, product knowledge, and brand developments

Requirements:

• Previous experience in luxury retail or client advisory, preferably in Jewellery
• Strong interpersonal and communication skills with a natural ability to build rapport
• Passion for luxury products, especially fine Jewellery
• Professional, polished appearance and attitude
• Ability to work in a fast-paced, detail-oriented environment
• Fluent in English; additional languages are a plus

What We Offer:

• Opportunity to work with an iconic luxury brand
• Competitive salary with performance-based incentives
• Training and professional development
• A collaborative and inspiring work environment

Job Details:

• Seniority level: Associate
• Employment type: Full-time
• Industry: Retail