Fine Jewellery Sales Consultant

IRD Consultancy; England; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Comprehensive training and development program

Competitive salary and benefits package

Opportunity to work in a dynamic environment

Job summary

A luxury jewellery retailer in London is seeking Sales and Senior Sales Consultants to provide exceptional customer service and achieve sales goals. Candidates should have at least one year of luxury retail experience in Fine Jewellery and strong communication skills. You'll engage with high net worth clients, making informed recommendations and building lasting relationships. The role offers a competitive salary and a chance to grow in a dynamic and beautiful environment.

Qualifications

• Minimum of one year of luxury retail experience in Fine Jewellery.
• Strong communication and interpersonal skills.
• A keen eye for style and jewellery storytelling.
• Passion for jewellery storytelling and a keen eye for style.

Responsibilities

• Engage and understand customer needs and preferences.
• Provide detailed jewellery product information.
• Achieve individual and team sales goals.
• Provide accurate information about jewellery products, including materials, gemstones, and care instructions.
• Upsell and cross-sell jewellery and related accessories.
• Process sales transactions efficiently and accurately.
• Build and maintain relationships with HNW clients.
• Achieve individual and team sales goals.
• Participate in in-store events and promotions.

Skills

Luxury retail experience

Excellent communication

Strong sales acumen

Attention to detail

Team player

Team player

Job description

Fine Jewellery – Sales and Senior Sales Consultants

Job Type: Permanent, Full-time

Location: London

Position Overview: Are you passionate about helping people find the perfect piece of jewellery to commemorate a special occasion, express their style, or simply add a touch of sparkle to their everyday lives? In this exciting role, you'll play a key role in creating a welcoming and memorable experience for our customers. You'll be responsible for providing exceptional customer service, using your product knowledge and expertise to guide customers towards the perfect jewellery piece. You'll also be responsible for achieving sales goals and contributing to the overall success of the store.

Key Responsibilities

• Actively engage with customers, understanding their needs and preferences.
• Assist and develop client relationships with customers in browsing and selecting jewellery pieces.
• Ability to serve High Net Worth (HNW) clients and handle challenges.
• Provide accurate and detailed information about jewellery products, including materials, gemstones, and care instructions.
• Upsell and cross‑sell jewellery and related accessories.
• Process sales transactions efficiently and accurately.
• Build and maintain positive relationships with HNW clients.
• Achieve individual and team sales goals.
• Participate in in‑store events and promotions.

About the Candidate

• A minimum of one year luxury retail experience in Fine Jewellery.
• Excellent communication and interpersonal skills.
• Strong sales acumen and a results‑oriented approach.
• Passion for jewellery storytelling and a keen eye for style.
• Organised and detail‑oriented.
• Team player with a positive attitude.
• Competitive salary and benefits package.
• Opportunity to work in a beautiful and dynamic environment.
• Comprehensive training and development program.
• Chance to build a rewarding career in the jewellery industry.

Our dedicated recruitment team is committed to providing a prompt and personable recruitment process. Rest assured; you will receive unwavering support at every step of your journey with us. Apply now by submitting your most recently updated CV, one of our recruiters will contact you for a discussion on growing your career today.