Client Advisor

IRD Consultancy; United Kingdom; On-site; GBP 30,000 - 50,000; Full time

Job summary

IRD Consultancy in the United Kingdom is seeking a standout Luxury Sales Professional with a passion for jewellery and gemstones. You will represent craftsmanship and heritage, delivering exceptional service to high-value clients and building meaningful connections beyond transactions.

You bring luxury retail experience, ideally in jewellery, a strong client book or the ability to build one quickly, and an analytical yet creative approach to driving sales, growing relationships, and elevating

Qualifications

• Proven luxury retail experience, ideally in jewellery.
• Strong client book or ability to build one quickly and strategically.
• Analytical mindset to track KPIs and client behaviour.
• Creative in driving sales, relationships and brand presence.
• Ability to tell stories about craftsmanship, origin and value.

Responsibilities

• Drive sales growth and deepen client relationships across the brand.
• Create memorable in-store experiences that elevate brand presence.
• Cultivate a high-value client book and nurture long-term loyalty.

Skills

Exceptional clientelling

KPI delivery

High-value sales

Jewellery expertise

Brand storytelling

Job description

This is not just another sales role. This is an opportunity to represent craftsmanship, heritage, and pieces that hold meaning for a lifetime.

We are seeking a standout Luxury Sales Professional with a passion for jewellery and gemstones, someone who understands that true luxury is built on connection, trust, and exceptional service.

You will bring proven luxury retail experience, ideally within jewellery, along with a strong client book or the ability to build one quickly and strategically. You are analytical in your thinking, understanding performance, KPIs and client behaviour, yet equally creative in how you drive sales, grow relationships, and elevate brand presence.

You know how to tell a story — not just about a piece, but about its craftsmanship, origin, and emotional value. You create experiences, not transactions.

Key strengths:

• Exceptional clientelling and relationship-building
• Strong commercial awareness and KPI delivery
• Creative approach to driving sales and client engagement
• Passion for jewellery, gemstones and craftsmanship
• Confidence working with high-value clients and closing sales
• Proactive mindset with the ability to build and nurture a client book
• Impeccable presentation and communication

In return, you will join a brand where excellence is expected, individuality is valued, and performance is recognised.