Clerical Services Administrator

Mitie; Corsham; On-site; GBP 24,000 - 29,000; Full time

Job summary

Mitie is seeking a Clerical Services Administrator to provide personnel support at MoD Corsham. This full-time role offers 37.5 hours weekly in a permanent contract, based at Building 420, Corsham, Wiltshire.

Key duties include personnel administration, handling pay queries, and coordinating postings and deployments. Strong MS Office skills and discretion with sensitive information are essential.

Qualifications

• Exceptional organisational skills, ability to prioritise in a fast-paced environment.
• Strong verbal and written communication for diverse stakeholders.
• Proficient in Microsoft Office and able to manage data and records.
• Experience with MOD or government databases and applications is a plus.
• Discretion with sensitive information and data protection compliance.

Responsibilities

• Manage personnel administration and maintain records in HR systems.
• Process pay, allowances, leave, travel claims, and IDs; ensure accuracy.
• Coordinate postings, deployments, and terminations with required check sheets.
• Prepare documentation and management information; file and retain records.
• Support JSAU team with travel, forms, and other duties as needed.

Skills

Organisational skills

Communication

MS Office

MOD systems

Data management

Tools

Outlook

Excel

Word

Teams

MOD databases

Job description

Job Overview

This is a Front Desk role providing Personnel support to all at MoD Corsham, including lodger units and their associated communities.

Job Title: Clerical Services Administrator Rate of Pay: £26,300 per annum Position Type: PermanentType of Employment: Full TimeHours: 37.5 hours per weekShift Pattern: Monday to Friday (8:30am-5:00pm)Location: MoD Corsham, Building 420, Corsham, Wiltshire, England SN13 9ET

Main Duties

Manage personnel administration for all individuals within the assigned HR Section, including maintaining records, updating JPA/computer systems, and ensuring personnel documentation is current and compliant.

Process routine HR activities and enquiries, including pay and allowances queries, general applications, promotions (LAC to SAC), ID cards, temporary duty, family circumstance changes, absences, travel claims, and other personnel administration matters.

Coordinate postings, attachments, deployments and terminations, ensuring all relevant check sheets, paperwork, welfare requirements and preparation activities are completed accurately and on time.

Support operational readiness by preparing personnel for deployments, PPA/EAW roles, maintaining Operational Stress Management records, and ensuring compliance with current deployment and training regulations.

Manage documentation, correspondence and records, including preparing routine internal and external correspondence, extracting management information, maintaining personnel files, and ensuring all paperwork is accurately filed and retained.

Provide administrative support to the wider JSAU team, including booking travel, managing Spec Cat forms, covering other HR Clerks' duties when required, ensuring allowances are correctly actioned, and undertaking any additional duties necessary for the efficient running of JSAU.

What we are looking for

• -Exceptional organisational skills with the ability to effectively prioritise workloads, manage multiple tasks simultaneously, and meet competing deadlines in a fast-paced environment.
• -Strong verbal and written communication skills, demonstrating a high standard of literacy and the ability to communicate clearly and professionally with a wide range of stakeholders.
• -Proficient in Microsoft Office applications, including Outlook, Excel, Word and Teams, with the confidence to utilise IT systems to manage data, records, and administrative processes efficiently.
• -Experienced in working with multiple business systems and databases, with the ability to quickly learn and effectively use specialist MOD and organisational applications.
• -Professional, detail-oriented, and quality-focused, ensuring accuracy, compliance, and high standards are maintained across all administrative activities.
• -Proactive and self-motivated, taking ownership of responsibilities, using initiative to identify solutions, and contributing positively to team and organisational objectives.
• -Trusted to handle sensitive and confidential information, maintaining discretion, integrity, and compliance with data protection and information security requirements at all times