Clerical Services Administrator

Mitie Cleaning & Hygiene Services; Corsham; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Virtual GP access

Salary Finance

Flexible benefits

MiDeals discounts

Cycle to work

Life cover

Pension contributions

Share plan

Mitie Stars rewards

Job summary

Mitie Cleaning & Hygiene Services is seeking a Clerical Services Administrator to provide front desk support at MoD Corsham. You will handle personnel administration for the HR section and support deployments, documentation, and travel arrangements.

The role requires strong organisational and communication skills, proficiency with MS Office, and the ability to handle confidential information in a timely, compliant manner.

Qualifications

• Proven experience managing personnel administration and records.
• Strong literacy and professional communication.
• Proficient in Microsoft Office and IT systems.
• Experience with MOD or government HR processes is desirable.

Responsibilities

• Manage personnel administration for all individuals within the assigned HR Section.
• Process routine HR activities and enquiries including pay and allowances queries, promotions, ID cards, travel claims, and other personnel administration matters.
• Coordinate postings, attachments, deployments and terminations with check sheets and paperwork.
• Prepare personnel for deployments and ensure compliance with training regulations.
• Maintain documentation and records, including correspondence and management information.
• Provide admin support to the wider JSAU team including travel bookings and duties when required.

Skills

Organisational skills

Communication skills

MS Office

MOD systems

Detail-oriented

Discretion & confidentiality

Tools

Outlook

Excel

Word

Teams

Job description

This is a Front Desk role providing Personnel support to all at MoD Corsham, including lodger units and their associated communities.

Job Title: Clerical Services Administrator

Rate of Pay: £26,300 per annum

Position Type: Permanent

Type of Employment: Full Time

Hours: 37.5 hours per week

Shift Pattern: Monday to Friday (8:30am-5:00pm)

Location: MoD Corsham, Building 420, Corsham, Wiltshire, England SN13 9ET

Main Duties

• Manage personnel administration for all individuals within the assigned HR Section, including maintaining records, updating JPA/computer systems, and ensuring personnel documentation is current and compliant.
• Process routine HR activities and enquiries, including pay and allowances queries, general applications, promotions (LAC to SAC), ID cards, temporary duty, family circumstance changes, absences, travel claims, and other personnel administration matters.
• Coordinate postings, attachments, deployments and terminations, ensuring all relevant check sheets, paperwork, welfare requirements and preparation activities are completed accurately and on time.
• Support operational readiness by preparing personnel for deployments, PPA/EAW roles, maintaining Operational Stress Management records, and ensuring compliance with current deployment and training regulations.
• Manage documentation, correspondence and records, including preparing routine internal and external correspondence, extracting management information, maintaining personnel files, and ensuring all paperwork is accurately filed and retained.
• Provide administrative support to the wider JSAU team, including booking travel, managing Spec Cat forms, covering other HR Clerks’ duties when required, ensuring allowances are correctly actioned, and undertaking any additional duties necessary for the efficient running of JSAU.

What we are looking for

• Exceptional organisational skills with the ability to effectively prioritise workloads, manage multiple tasks simultaneously, and meet competing deadlines in a fast-paced environment.
• Strong verbal and written communication skills, demonstrating a high standard of literacy and the ability to communicate clearly and professionally with a wide range of stakeholders.
• Proficient in Microsoft Office applications, including Outlook, Excel, Word and Teams, with the confidence to utilise IT systems to manage data, records, and administrative processes efficiently.
• Experienced in working with multiple business systems and databases, with the ability to quickly learn and effectively use specialist MOD and organisational applications.
• Professional, detail-oriented, and quality-focused, ensuring accuracy, compliance, and high standards are maintained across all administrative activities.
• Proactive and self-motivated, taking ownership of responsibilities, using initiative to identify solutions, and contributing positively to team and organisational objectives.
• Trusted to handle sensitive and confidential information, maintaining discretion, integrity, and compliance with data protection and information security requirements at all times

Benefits

• We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
• We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
• When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
• We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform.
• And we have a cycle-to-work scheme.
• Life cover of up to four times your salary is available.
• We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
• We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?