Clerical Officer - Patient Records & Admin Support

NHS Ayrshire & Arran; Crosshouse; On-site; GBP 20,000 - 23,000; Full time

Job summary

NHS Ayrshire & Arran is seeking a Clerical Officer to support University Hospital Crosshouse on a 12‑month fixed-term basis. The role involves maintaining confidential patient records, data entry, appointing bookings, and providing reception services.

Hours are 36 per week, 8.45am–5pm, five days over seven. UK right to work may apply; sponsorship not guaranteed. Training and a collaborative, respectful environment are highlighted.

Qualifications

• Maintaining and filing patient records.
• Recording patient data and admissions.
• Booking out-patient appointments using the system.
• Providing reception services, answering telephones and relaying messages.

Responsibilities

• Maintain and file patient confidential records.
• Record patient related data and admissions.
• Book out-patient appointments using the electronic Patient Management System.
• Provide reception services and relay messages; handle telephone calls.
• Work flexibly to meet service demands and may work at peripheral clinics.

Skills

Reception duties

Data entry

Patient records

Phone handling

Tools

Electronic Patient Management System

Job description

NHS Ayrshire & Arran is seeking a Clerical Officer to support University Hospital Crosshouse on a 12‑month fixed-term basis. The role involves maintaining confidential patient records, data entry, appointing bookings, and providing reception services.

Hours are 36 per week, 8.45am–5pm, five days over seven. UK right to work may apply; sponsorship not guaranteed. Training and a collaborative, respectful environment are highlighted.