Clerical Officer

NHS Ayrshire & Arran; Crosshouse; On-site; GBP 20,000 - 23,000; Full time

Job summary

NHS Ayrshire & Arran is seeking a Clerical Officer to support University Hospital Crosshouse on a 12‑month fixed-term basis. The role involves maintaining confidential patient records, data entry, appointing bookings, and providing reception services.

Hours are 36 per week, 8.45am–5pm, five days over seven. UK right to work may apply; sponsorship not guaranteed. Training and a collaborative, respectful environment are highlighted.

Qualifications

• Maintaining and filing patient records.
• Recording patient data and admissions.
• Booking out-patient appointments using the system.
• Providing reception services, answering telephones and relaying messages.

Responsibilities

• Maintain and file patient confidential records.
• Record patient related data and admissions.
• Book out-patient appointments using the electronic Patient Management System.
• Provide reception services and relay messages; handle telephone calls.
• Work flexibly to meet service demands and may work at peripheral clinics.

Skills

Reception duties

Data entry

Patient records

Phone handling

Tools

Electronic Patient Management System

Job description

NHS Scotland

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Who We Are

NHS Ayrshire and Arran are one of 14 territorial NHS Boards within NHS Scotland. In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran, we are committed to a culture that is Caring, Safe, and Respectful. You will be required to work collaboratively in a safe, caring and respectful way. To find out more about NHS Ayrshire and Arran please visit our website - NHS Ayrshire & Arran - Home (nhsaaa.net)

Position

An exciting opportunity has arisen for a Clerical Officer based at University Hospital Crosshouse. This post is offered on a fixed-term basis for 12 months.

Hours

36 hours per week. Hours of duty will be: 8.45am – 5pm (worked 5 days over 7)

What You Will Do

Duties include the maintenance and filing of patient confidential records, recording patient related data, admissions and booking out-patient appointments using the electronic Patient Management System. Providing reception services, answering telephones and relaying messages. You should be able to work flexibly in order to meet service demands. You may be required to work at peripheral clinics.

Right to Work / Certificates of Sponsorship

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found within the attached Candidate Information Pack.

It is essential that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored before submitting your application form.

NHS Ayrshire & Arran may be able to offer visa sponsorship for certain roles, provided the post meets the minimum salary threshold and any other required criteria. When considering if a post meets the salary threshold for sponsorship, please note the salary advertised is based on a full-time contract and must be pro-rated for part-time positions. Sponsorship is not guaranteed and is assessed on a case-by-case basis following interview and at the commencement of pre-employment checks.

Please visit here for further information.

We are unable to provide sponsorship for Band 2 posts or bank contracts.