Clerical Officer - Cardiology Patient Admin

Leeds Teaching Hospitals NHS Trust; Leeds; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Full induction and training package

Continuous professional development

Access to staff support forums

Job summary

Leeds Teaching Hospitals NHS Trust is seeking a friendly, self-motivated Clerical Officer to join the Cardiology Admin team based at Leeds General Infirmary. This full-time role involves outpatient appointments, clinic preparation, updating patient records and handling inquiries, supporting clinicians with a range of administrative tasks.

The successful candidate will have strong communication and organisational skills, be a good team player and be willing to develop their skills through

Qualifications

• GCSE English and Maths at grade C or better.
• Experience dealing with members of the public in a working environment.
• NHS Office Administration experience desirable.

Responsibilities

• Manage outpatient appointments and clinic preparation.
• Update patients' medical records and handle enquiries.
• Support clinicians and other healthcare staff with administrative tasks.

Skills

Excellent communication

Team player

Interpersonal skills

Organisational skills

Time management

Basic computer literacy

Ability to use Patient Administration 

Education

GCSE English and Maths (Grade C or above)

CLAIT/IBT or administrative qualification

Tools

Computerised Office Systems

Job description

Job Summary

Do you have excellent communication and administrative skills and can work effectively as part of a team? Do you enjoy working in a busy environment and want a challenge? Then this could be the role for you!

Job Description

At the Cardiology Admin, we are looking for a friendly, self-motivated, enthusiastic, and positive individual to join our team in a full-time position as a Clerical Officer. We are based at the Leeds General Infirmary. You will be joining a friendly, supportive team of administration staff, secretaries, doctors and nurses.

At LTHT, we pride ourselves of having the goal to be the best place to work, so if this is a role you are interested in, please apply to become the next Clerical Officer at Cardiology!

Why join our team?

• You will join a large, friendly and supportive team
• We will provide a full induction and training package tailored to your individual needs
• We are committed to continuous professional development for all our staff
• Access to support forums led by staff in key areas including BAME, LGBTQ+, health and wellbeing, disability networks and more!

Why you should join our team

The successful candidate is expected to provide an efficient, effective and accurate administration to support the delivery of high standard and cost effective treatment for patients.

You will be responsible for making outpatient appointments, clinic preparation, updating patients medical records, dealing with patient enquiries, and supporting other healthcare professionals with a variety of administrative tasks Therefore, having excellent communication and organisational skills, being able to work as part of a team as well as being able to use own initiative and working towards deadlines are essential for this role.

If you have the skills to take on this role, please apply. We want you on our team!

Criteria

What you will bring to the role

• Educated to GCSE Grade C or above in English and Maths
• ECDL qualification or willingness to undertake such training
• Knowledge of Computerised Office Systems
• An Administrative qualification eg CLAIT, IBT (desirable)
• Willingness to undertake further professional development and training
• Experience in dealing with members of the public in an working environment
• Previous NHS experience including Office Administration experience (desirable)
• Experience of using administrative systems including data entry (desirable)
• Operation of hospital out-patient receptions (desirable)
• A good team player, with the ability to work in a diverse and demanding environment in a multidisciplinary team
• Excellent communication skills both verbally and written that are clear and concise
• Effective interpersonal skills
• Good organisational and time management skills
• Basic computer literacy and willingness to further undergo training
• Ability to use the Trust's Patient Administration System (desirable)

Please see the attached job description for further information about this vacancy.

For Questions About This Job, Contact

Sophie McGovern

Patient Services Coordinator

[e-mail]

Shortlisting Date: w/c 5th October

Interview Date: w/c 19th October

About Leeds Teaching Hospital NHS Trust

Our Trust values

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are...

• Responsible
• Open and Honest
• One Team
• Kind

Our Trust priorities

Our purpose:

Excellent, safe and sustainable care for every patient every time

Our Priorities

• People
• Improvement and Innovation
• Partnerships
• Outcomes

Sponsorship Eligibility

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.