Clerical Officer AC

Nhsayrshireandarran; Scotland; On-site; GBP 24,000 - 30,000; Part time

Job summary

NHS Fife is looking for a Clerical Officer in the Ophthalmology department's cataract unit. This role involves managing communications and organizing patient appointments, ensuring smooth interactions between staff and the public. The successful candidate will contribute to a supportive healthcare environment in a flexible working structure.

Benefits

Flexible working options

Family-friendly policies

Support for disabled candidates

Qualifications

• Experience in a clerical role within the NHS or healthcare setting.
• Ability to navigate patient management systems like Trakcare.
• Excellent telephone communication skills.

Responsibilities

• Manage telephone communications with GP's, opticians, and patients.
• Organize appointments through Trakcare.
• Support the cataract unit team.

Skills

Communication

Organization

Interpersonal Skills

Job description

The Ophthalmology department at NHS Fife is seeking an experienced Clerical Officer to join the cataract unit team. The successful candidate will interact with patients, the public, and staff within the department.

Key responsibilities include managing telephone communications with general practitioners, opticians, patients, and other healthcare organisations, as well as navigating trakcare to organise appointments.

The role reports to the Senior Charge Nurse of Ophthalmology.

Existing NHS employees must discuss this opportunity with their line manager before applying. External applicants with NHS service must have a secondment agreement in place. The salary is pro rata for part-time hours.

For informal enquiries, contact Stacey Arnott, Senior Charge Nurse, Ophthalmology, at 01592 643355 ext 24080.

NHS Fife is committed to equality and diversity and encourages applications from all sections of society. Applicants must confirm their right to work in the UK. The role may require a criminal records check under the PVG scheme, with details to be confirmed by the hiring team.

We support flexible working, family-friendly policies, and reasonable adjustments for disabled and neurodivergent candidates.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Part-time
• Job function: Administrative
• Industries: Hospitals and Healthcare