Conference Host

Valor Hospitality Careers UK; Glasgow; On-site; GBP 25,000 - 29,000; Full time

Job summary

An established industry player seeks a professional Conference Host to enhance guest experiences in a vibrant conference environment. This role involves greeting delegates, managing event setups, and ensuring that conference facilities are impeccably maintained. With a focus on excellence, you'll coordinate events, ensure compliance with safety regulations, and provide exceptional service during meals. Join a dynamic team that values your contributions and offers numerous perks, including discounts, wellness activities, and career growth opportunities. If you're passionate about hospitality and eager to make a difference, this is the perfect opportunity for you.

Benefits

Exclusive discounts for team members

Discounted stays for friends and family

50% discount when dining in restaurants

Free meals while on duty

Access to high-street discounts

Cycle To Work Scheme savings

Generous refer-a-friend bonuses

Wellness activities and support

Healthcare Cash Plan options

Fully funded apprenticeship programmes

Qualifications

• Experience in hospitality or event management is preferred.
• Strong communication and organizational skills are essential.

Responsibilities

• Greet delegates and manage event specifics for conferences.
• Ensure cleanliness and readiness of conference facilities.
• Oversee food service and address related issues promptly.

Skills

Hospitality Experience

Event Management

Customer Service

Communication Skills

Organizational Skills

Problem Solving

Knowledge of Health and Safety Regulations

Job description

£25,147.20 Per Annum, £12.09 Per Hour / 40 Hours Per Week

Fixed Term Contract Until: 2025-12-31

We are seeking a professional and enthusiastic Conference Host to join our dynamic team.

In this role, you will be the face of our conference and meeting rooms, responsible for ensuring that all aspects of our service meet the highest standards of excellence. You will greet and interact with delegates, confirm event specifics, manage room setups, and oversee the cleanliness and readiness of the conference facilities.

Key Responsibilities:

• Guest Interaction: Greet delegates warmly and provide them with all necessary event information, including room setups, break timings, and facility details.
• Facility Management: Ensure that all conference areas are impeccably maintained, including signage, cleanliness, and setup of spaces such as the academy and dining areas.
• Event Coordination: Confirm and oversee room setups according to specific event requirements and ensure that all aspects of the event environment are prepared before guests arrive.
• Safety and Compliance: Clearly explain house rules, emergency procedures, and facilities such as fire evacuation routes and restroom locations.
• Food Service: Ensure smooth service of meals, whether in a restaurant or conference setting, and address any food service-related issues promptly.

Qualifications:

• Experience in hospitality, event management, or customer service is highly preferred.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Ability to work effectively under pressure and manage multiple tasks.
• A proactive approach to problem-solving and a strong sense of responsibility.
• Knowledge of health and safety regulations is a plus.

In addition to competitive rates of pay, we also offer:

• Exclusive discounts for you, your friends and family:
• Valor team member rates at our UK hotels, with rooms from just £30 B&B.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences, and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work:

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental, and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.

Supporting your hospitality career growth:

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?

Valor Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Across the UK, we currently operate 34 hotels across leading brands such as Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott, and Courtyard by Marriott. We continue to have ambitious development and growth plans too, with three new luxury 5-star hotels planned to open in 2024.