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Medical Receptionist/Clerical Assistant

NHS Scotland

Dunfermline

On-site

GBP 23,000 - 27,000

Part time

3 days ago
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Job summary

NHS Scotland invites applications for the role of Medical Receptionist/Clerical Assistant, focusing on delivering outstanding patient service. This part-time position (20 hours per week) requires excellent communication, organization, and IT skills. Ideal candidates will display compassion and professionalism while navigating a busy reception environment.

Qualifications

  • Excellent communication skills with a pleasant manner.
  • Ability to work with minimum supervision in a busy environment.
  • Experience in a GP practice preferred.

Responsibilities

  • Dealing with members of the public on the telephone and in person.
  • Working flexible hours during annual leave periods.
  • Providing high standards of service and maintaining confidentiality.

Skills

Communication
Compassion
Organization
IT skills
Confidentiality

Job description

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Part Time Medical Receptionist/Clerical Assistant

20 Hours Contract

(Worked over 3 days Wed- Fri, shift finish times 6pm/7pm)

£23,819 - £26,339 Pro-rata (£12.38 - £13.69 per hour)

  • CVs will not be accepted*****

Apply Here

We are looking to add to our reception team. We want to hear from you, if you:

  • Enjoy dealing with members of the public on the telephone and in person, and therefore have excellent communication skills with a pleasant telephone manner.
  • Work with the minimum of supervision in a busy and sometimes stressful environment.
  • Are patient focused and have compassion to communicate sensitively and effectively in challenging situations.
  • Have excellent organisation and IT skills.
  • Knowledge of medical terminology preferred, but not essential.
  • Are able to work flexible hours, according to the needs of the practice during periods of annual leave.
  • Have vision, willingness and drive, to adapt to changes in the NHS.
  • Understand the need for confidentiality.
  • Are professional in your approach.
  • Will be enthusiastic, happy to work independently and thrive on working to high standards.
  • Have previous experience of working in a GP practice. Although experience is not essential, it is preferred.

If you possess the right level of commitment and drive to deliver the highest level of service to our patients, and practice team, please visit our website for an application pack *****CVs will not be accepted**** Please only use our application form on our website.

Interviews: 17th June 2025

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Part-time
Job function
  • Job function
    Health Care Provider
  • Industries
    Hospitals and Health Care

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