Cleaning Team Lead & Operations Manager

Manchester Arndale; Inverness; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

OCS Academy

Wagestream app

Retail discounts

Job summary

OCS UK & Ireland is seeking a Cleaning Manager to join our passionate team in Inverness. You’ll oversee all cleaning and related duties, supervising the team to maintain high standards across floors, washrooms, and communal areas.

The role runs Monday to Saturday, 0600 to 1200. You will manage rotas, holidays, site audits and recruiting where needed, identify and deliver on-site training, and handle investigations and stock control within budget.

Qualifications

• Must have right to work in the UK.
• Previous experience as a Manager or Supervisor in cleaning or similar field is desirable
• Experience in staffing, rotas, training, and basic HR compliance.
• Excellent customer service skills.
• Able to work to deadlines and flexible with working hours and days.

Responsibilities

• Overseeing and assisting with the cleaning of floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
• Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
• Identify training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site.
• Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
• Monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with site budgets.

Skills

Staff management

Rotas planning

Training coordination

Customer service

Job description

OCS UK & Ireland is seeking a Cleaning Manager to join our passionate team in Inverness. You’ll oversee all cleaning and related duties, supervising the team to maintain high standards across floors, washrooms, and communal areas.

The role runs Monday to Saturday, 0600 to 1200. You will manage rotas, holidays, site audits and recruiting where needed, identify and deliver on-site training, and handle investigations and stock control within budget.