Cleaning Supervisor

West Midlands Police; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A regional police department in Birmingham is seeking a Cleaning Supervisor to oversee cleaning services across multiple sites. The ideal candidate will have experience in managing cleaning teams and a certificated qualification in cleaning services. Key responsibilities include quality assurance checks, managing stock control, and ensuring compliance with health and safety regulations. This role offers competitive pay and a comprehensive benefits package.

Benefits

Enhanced annual leave

Comprehensive wellbeing package

Competitive pension scheme

Qualifications

• Experience managing a team of cleaners and prioritizing workloads.
• Able to travel between police buildings as required.
• Demonstrated initiative.

Responsibilities

• Supervise cleaning services across police estate.
• Conduct quality assurance checks to ensure standards.
• Manage stock control records of cleaning materials.

Skills

Team management

IT equipment use (email, teams, word, excel)

Attention to detail

Interpersonal skills

Education

Certificated qualification in Cleaning related services

Job description

Role Overview

Facilities Management currently have a number of Cleaning Supervisor vacancies within our Corporate Asset Management Department. There are 3 positions available for this role – 1 for Central, 1 for Eastern and 1 for Western. Please specify which area you wish to apply for in your application.

Travel/mileage expenses incurred during working hours between different sites can be claimed for. The department consists of 3 key business areas: Fleet Services, Estates and Facilities Management, that provide a wide range of enabling support services including acquisitions and disposals, maintenance and servicing of police buildings and vehicles.

Responsibilities

• To supervise the delivery of a cost effective and efficient internal cleaning service across the Police estate in accordance with approved service specifications, and appropriate use of resource.
• Daily supervision and utilisation of cleaning operatives and materials to ensure cleaning services are maintained to agreed levels, within a designated site or cluster of sites depending on size
• Complete regular quality assurance checks to ascertain cleaning standards are being met in line with key performance indicators (KPI's), and ensure corrective action is taken where standards fail.
• Maintain accurate stock control records of all cleaning materials and equipment, including regular updates of electric equipment inventories and to make all equipment available for annual PAT tests.
• Monitor service contracts under the responsibility of Facilities Services, including waste, laundry, washroom and window cleaning, and report back on service arrangements and performance of the service providers.
• Instruct cleaning operatives on the correct use of equipment and materials and safe working practices, to ensure they comply with BICSc Best Value guidelines and Health and Safety Regs.
• Report on all matters relating to staff attendance and performance, and complete documentation to support these matters.
• Ensure timely and accurate completion of relevant documentation as requested by line management, including Health and Safety info and risk assessments.
• Authorise cleaning operatives annual leave ensuring that vacant work schedules are covered, and record leave onto MyTime System
• Report faults and repairs to the Maintenance Helpdesk, or any Health and Safety matter to the relevant staff member for action.
• Manage meeting rooms and facilities to ensure that they are always ready for use with correct equipment and furniture
• Conduct Performance & Development Reviews with cleaning staff.
• Circulate verbal and written information to cleaning operatives and management to ensure communication channels remain open. Partake in regular team meetings, as necessary.
• Complete cleaning activities where there is a shortfall or where needed to ensure the service is delivered in full

Essential Skills

• To possess or be working towards a certificated qualification in Cleaning related services.
• Previous experience of managing team of cleaners and prioritising workloads
• Use of IT equipment including email, teams, word and excel
• Able to travel between police buildings as required.
• Attention to detail
• Must demonstrate the ability to work on initiative and possess good interpersonal skills

Desirable Skills

• To undertake learning and development in order to perform other duties of same grade or graded at a higher level.
• Health & Safety Qualification

Special Conditions

• The post holder may be required to vary the normal hours of attendance and work on weekends or Bank/Public Holidays at the requirement of the service.
• May include a weekend or evening roster to be single point of contact for cleaners working in an evening, Bank Holiday or Weekend - inclusion in standby Rota 1 weekend in 6

Vetting

Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.

Medical

Appointment to this role may be dependent upon successfully completing medical checks, which may include a drugs test.

Interviews

TBC

Contact

For further information on these roles, please contact [e-mail]

Benefits

By choosing to join West Midlands Police you will receive an enhanced benefits package including:

• Fair remuneration with progression opportunities and access to a very competitive pension scheme.
• Enhanced annual leave in addition to public holiday entitlements.
• Discounts across travel, parking, daily costs of living and leisure activities.
• A comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs.

West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a 'Disability Confident Interview Scheme' - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.

It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.

Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities