Cleaning Services Ops Coordinator — Growth & Perks

Haven; Kendal; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

50% off on-park dining

20% discounts on Haven Holidays

Facilities access

Staff discounts with national brands

Job summary

Haven is seeking a Cleaning Services Operations Assistant in Kendal to support planning, stock control, recruitment and training within the Cleaning Services team. The role blends hands-on tasks with admin duties to keep facilities spotless and guest-ready.

You will monitor budgets, uphold safety standards and help deliver an outstanding guest experience, with comprehensive training and career development opportunities.

Qualifications

• Experience in roles such as Coordinator, Assistant or Administrator within Cleaning or Facilities operations is valued but not essential.
• Proven ability to plan and organise operational tasks for large teams.
• Comfortable multitasking in a busy, customer-focused environment.
• Good communication and problem-solving skills.
• Motivated to deliver an outstanding guest experience.

Responsibilities

• Assisting the Cleaning Services Team Manager with planning, preparation, and daily operations to keep the department running smoothly.
• Supporting stock management, team rotas, recruitment, training, and overall team development.
• Monitoring budget performance, conducting safety and compliance checks, and ensuring all legislative requirements are met.
• Overseeing daily cleaning tasks, addressing feedback, and proactively implementing improvements to maintain a clean, safe, and guest-friendly environment.
• Balancing hands-on tasks around the park with administrative responsibilities to ensure seamless operations.

Skills

Planning & organisation

Customer-focused

Communication & problem-solving

Job description

Haven is seeking a Cleaning Services Operations Assistant in Kendal to support planning, stock control, recruitment and training within the Cleaning Services team. The role blends hands-on tasks with admin duties to keep facilities spotless and guest-ready.

You will monitor budgets, uphold safety standards and help deliver an outstanding guest experience, with comprehensive training and career development opportunities.