Cleaning Operations Coordinator

Leisure Employment Services; Flookburgh; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Exclusive team perks

50% off on-park dining

20% discounts on Haven Holidays

Free access to facilities

Savings at national brands and stores

Job summary

Haven is seeking a Cleaning Services Operations Assistant to join our team at one of our parks. You will help plan daily tasks, coordinate a large cleaning crew, manage stock, and assist with recruitment and training to keep spaces spotless and welcoming for guests.

The role blends hands-on cleaning with administrative duties, supporting budgets, safety checks, and compliance to ensure high standards across the site.

Qualifications

• Experience in Cleaning or Facilities operations is valued but not essential.
• Ability to plan and organise operational tasks for large teams.
• Strong communication and problem-solving skills in a busy environment.
• Motivated to deliver an outstanding guest experience.

Responsibilities

• Assisting the Cleaning Services Team Manager with planning, preparation, and daily operations.
• Supporting stock management, team rotas, recruitment, training, and development.
• Monitoring budget performance, safety checks, and legislative compliance.
• Overseeing daily cleaning tasks and implementing improvements for a clean, safe guest environment.
• Balancing hands-on tasks with administrative duties to ensure smooth operations.

Skills

Planning & Organising

Team coordination

Multitasking

Communication

Problem-solving

Guest experience

Job description

Position: Cleaning Services Operations Assistant Type: Full-Time / Permanent Pay Rates: Salary/Competitive Join our One Great Team here at Haven as a Cleaning Services Operations Assistant, where you'll have an integral part in ensuring we provide spotless, welcoming spaces for our guests to enjoy their next adventure! In this role you’ll be at the heart of the Cleaning Services team, ensuring everything runs seamlessly. From planning daily tasks and team coordination to overseeing stock, recruitment, and training, you’ll be involved in every aspect of the operation. You’ll uphold safety standards, keep budgets in check, and ensure our spaces remain spotless and welcoming. With a balance of hands-on tasks and admin duties, no two days will be the same!

Key Responsibilities

• Assisting the Cleaning Services Team Manager with planning, preparation, and daily operations to keep the department running smoothly.
• Supporting stock management, team rotas, recruitment, training, and overall team development.
• Monitoring budget performance, conducting safety and compliance checks, and ensuring all legislative requirements are met.
• Overseeing daily cleaning tasks, addressing feedback, and proactively implementing improvements to maintain a clean, safe, and guest-friendly environment.
• Balancing hands-on tasks around the park with administrative responsibilities to ensure seamless operations.

Requirements

• Experience in roles such as Coordinator, Assistant or Administrator within Cleaning or Facilities operations is valued but not essential.
• Proven ability to plan and organise operational tasks for large teams.
• Comfortable multitasking in a busy, customer-focused environment.
• Good communication and problem-solving skills.
• Motivated to deliver an outstanding guest experience.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

At Haven, we believe a career should be more than just a job - it should be something you love. As the UK’s leading holiday operator, we’re proud to offer exciting job opportunities. With over 9,000 amazing team members, 39 stunning seaside locations, and a vibrant support centre in Hemel Hempstead, we’re all about creating unforgettable experiences - not just for our guests and holiday homeowners, but for our team too. From the coasts of Scotland to the shores of Cornwall, Norfolk to Wales, our parks are set in some of the UK’s most breath-taking spots, where memories are made every single day. We’re passionate about what we do and have a lot of fun doing it - all thanks to our welcoming Breath of Fresh Air culture. If you’re thinking about joining us, we couldn’t be more excited to welcome you. Here’s to the start of something special at Haven.