Cleaning Services Operations Lead for Guest Experience

Haven; Porthmadog; Vor Ort; GBP 26.000 - 31.000; Vollzeit

Benefits dieser Stelle

Fully funded qualifications

Exclusive team perks (up to 50% off on

Off-premise discounts and benefits

Free access to Haven facilities

Staff discounts on Haven Holidays and

Zusammenfassung

Haven Cleaning Services is seeking a Cleaning Services Operations Assistant to join our team in a full‑time, permanent role. You’ll plan daily tasks, coordinate the team, oversee stock, recruitment and training, and help manage budgets while ensuring spaces remain spotless and welcoming for guests.

With a balance of hands‑on tasks and admin duties, you’ll support safety, compliance, and continuous improvements to deliver an outstanding guest experience at Haven parks.

Qualifikationen

• Experience in roles such as Coordinator, Assistant or Administrator within Cleaning or Facilities operations is valued but not essential.
• Proven ability to plan and organise operational tasks for large teams.
• Comfortable multitasking in a busy, customer‑focused environment.
• Good communication and problem‑solving skills.
• Motivated to deliver an outstanding guest experience.

Aufgaben

• Assisting the Cleaning Services Team Manager with planning, preparation, and daily operations to keep the department running smoothly.
• Supporting stock management, team rotas, recruitment, training, and overall team development.
• Monitoring budget performance, conducting safety and compliance checks, and ensuring all legislative requirements are met.
• Overseeing daily cleaning tasks, addressing feedback, and proactively implementing improvements to maintain a clean, safe, and guest-friendly environment.
• Balancing hands‑on tasks around the park with administrative responsibilities to ensure seamless operations.

Kenntnisse

Planning & organisation

Multitasking

Communication

Problem solving

Guest experience focus

Jobbeschreibung

Haven Cleaning Services is seeking a Cleaning Services Operations Assistant to join our team in a full‑time, permanent role. You’ll plan daily tasks, coordinate the team, oversee stock, recruitment and training, and help manage budgets while ensuring spaces remain spotless and welcoming for guests.

With a balance of hands‑on tasks and admin duties, you’ll support safety, compliance, and continuous improvements to deliver an outstanding guest experience at Haven parks.